• Leonard Smith Discount Error
    We are aware of the Leonard Smith Event discount not working properly for players. We will reactivate the event once we correct the issue blocking the 15% Discount.

Update to our Banning Policy (12/20/19)

TinSoldier

New member
LV
0
 
Joined
Jun 4, 2017
Messages
1,568
We take cheating seriously and have doubled our efforts to root out those who abuse the game, making it less fun for others. We have reassessed our cheating policy and some exploits now carry an automatic permanent ban for the first offense. Please pass the word to players in your alliances and feel free to send cheaters our way.

Thanks for playing!
 

oddin

Approved user
LV
4
 
Joined
May 17, 2018
Messages
1,246
Awards
1
One thing you can be sure of... We will send cheaters your way 100%. This stricter banning policy was long overdue but better late than never!!! Keep it up!
 
Last edited:

sponge

Approved user
LV
0
 
Joined
Jun 4, 2015
Messages
494
Perfect. But if you're aware of the exploits, why aren't these getting fixed?
 

Rhabarberbarbar

Approved user
LV
0
 
Joined
May 26, 2018
Messages
56
Sounds good to me. Did you by any chance look at the top players in the current event? How can you explain they have 2,1M points already? 2,5K is close to max after finishing stage 1 today. Add bonus stage to it. You end up with 10K. So what...
 

boomboomboom

Approved user
LV
0
 
Joined
Jul 18, 2018
Messages
51
We take cheating seriously and have doubled our efforts to root out those who abuse the game, making it less fun for others. We have reassessed our cheating policy and some exploits now carry an automatic permanent ban for the first offense. Please pass the word to players in your alliances and feel free to send cheaters our way.

Thanks for playing!

But, the issue is you ban also some things which are not cheating like hunting Stags and such. What about when you banned people in the event that donated to war bases, that was also incorrect.

See, we don’t know what your policy’s are and additionally your CS Team doesn’t know what they are either and therefore there are too many discrepancies within your own organization and hence unrightfully banning which takes ages to get you guys to sort it out. Some cases banning legitimate accounts forever and allowing bases to have every building upgrading continue to cheat.
 

River

Approved user
LV
0
 
Joined
Nov 21, 2018
Messages
7
Great, and how about the pay to win system?

You gonna do something about that so players doesnt need to cheat?
 

Sir Arne

Approved user
LV
0
 
Joined
Nov 15, 2016
Messages
14
Why don’t you reward a player when he reports a cheater, it would be a far more efficient system. I suggest 100 crowns reward for every cheater reported. Also send a confirmation that a player has been banned would be a nIce addition, your interpretation ‘for privacy reasons we can’t tell you anything of what we plan (not) to do doesn’t make sense.

ps. Fix screenshot so we can add screenshots of cheaters again.
ps2. Add a button ‘report this cheater’ would make reporting a cheater a lot easier.
 

oddin

Approved user
LV
4
 
Joined
May 17, 2018
Messages
1,246
Awards
1
agree on both! I have said the same thing in the past
 

theBobNamedDan

Approved user
LV
4
 
Joined
Oct 13, 2017
Messages
249
Awards
1
Is anything being done about the entire global leaderboard in the event? It is almost certain that most of them cloned speedups.

I see the top most blatant offenders all getting cleared one by one, but is 4 million really a realistic number? That is almost 2 years of speedups.
 

Mountainking

Approved user
LV
0
 
Joined
Aug 12, 2016
Messages
766
This is false. They have NOT yet implemented this policy. They are blatantly lying. A cheater account which was previously 'rolled back' has only got a 7 day ban for now. Screw those guys.
 

Uhuru

Approved user
LV
0
 
Joined
Sep 27, 2017
Messages
363
It is necessary to completely abandon the practice of rollback! Only permanent ban for any fraud! If the player previously paid then became a cheater on this account let him bother to sue their money after the ban, do not be afraid of it!
 

King Crimson

Approved user
LV
4
 
Joined
Apr 21, 2016
Messages
409
Awards
1
River, are you saying players 'need' to cheat? I don't think so.
This game can be played for free. It's the ones that want to win all the time that have the problem.
 

domifan

Approved user
LV
4
 
Joined
Jul 11, 2015
Messages
152
Awards
1
Hey, thanks you guys at BHG. I came across a base which just looked suspicious. None of the multiple upgrades or anything like that. Just a stupidly strong DA base, which unless the guy had loads of cash, just wasn’t achievable even in 5 years of playing. I reported him, got an email back from BHG with confirmation that indeed he had been cheating and was now banned. I logged back in, and indeed he has! So confirmation that BHG is sticking to their word on this, and keep it up guys and girls! This game is fun once again!
 

oddin

Approved user
LV
4
 
Joined
May 17, 2018
Messages
1,246
Awards
1
Jenny is awesome! It was time to take cheating seriously
 
Top