War crashes (Still / Again)

duckfromhell

Approved user
Joined
Dec 12, 2015
Messages
56
Ok, i'm starting to see a pattern in my crashes during war.

I never crashed when i was attacking ppl with loot < 380 K, didnt matter if i got 1, 2, 3, 4 or 5 stars.
Lately i've been upgrading and started to attack ppl from the higher regions, with 380 K loot (gold and food).
Now every time i'm getting a 5 star, the game crashes between getting the 4th and 5th star.

So variables that matter in MY case:
- must be 380 K loot (didn't try higher), less loot doesnt crash
- Must have a quick victory star (without it, it doesn't crash, even not with a 380 K loot enemy)
- Crashes after getting the 4th star and just before receiving the fifth star.

I would really really like to talk to an developer and/or tester, cause this is a very S.M.A.R.T. testcase which they should be able to just run and see what happens.

I'm playing on a tablet (Samsung Galaxy Note 10.1 2011 edition) with 3 GB ram and android 4.1.2 version

I had a crash under exactly the same variabels last week. Also 380 K loot, crash between 4th and 5th star, had a victory star.

As for Customer Service; sorry for those guys/girls, i'm sure they do the best they can, but really??? the answers stink!
Every time i report something, i get an 'scripted' answer. I do not get any feeling they r really looking into matters except for giving ppl 100 Crowns if a crash happens.

That 100 Crowns is really an insult, doesn't help the alliance and is just barely enough to get the 2 generals back in place, not to talk about letting the alliance down, getting half loot when winning, having to wait a long time to get the army back in place, etc etc.

What they SHOULD have, is a button that resets the attack that crashed. Its that simple, if an attack crashes, then the attack counter goes up, but no attack history is being saved.
How hard can it be to make a button for those guys in Customer care that looks if an user has an equal number of attacks and attack histories and if not, make it equal?
If they would have that button, they could REALLY help ppl getting their lost attacks back!!!


Pls take it into consideration, and pls investigate the crashes with the variables i provided...

1 other thing; if there is any way i could be involved in testing the game, for example with a clone of my profile attached to a test server on which i can perform war attacks while you monitor the results, then i am hereby offering my services!!!!!
 

duckfromhell

Approved user
Joined
Dec 12, 2015
Messages
56
Lemme get 1 frustration straight; I (and i see other ppl also) are trying to provide Nexon with all data necessary to find and fix the bugs.
I never ever see a comment from Nexon that says 'We need this and that'. not here, not with Customer Service, only 'send us a screenshot'.
Besides that its awfull quiet...

I really would like to have input from the development team or the test team...What do they need to get an hold on these bugs? What information is most important for them? Is that OS? Or maybe memory usage? (which btw isnt the case with me, cause i monitor my memory during game play and it never exceeds 75 %), variables like i mentioned in my post?

The silence from Nexon on these posts is really frustrating, cause most of us are players that want to help Nexon fighting the bugs....
 
Top