When will you be able to address the support tickets is it still thxgiving holiday?

[Jackuriki]

So tired of waiting for nothing...... just say that this game is DEAD so we wont be expecting anything... and we can move on!

 

[Guest]

Hi, Jackuriki -- if you've recently submitted a ticket to Customer Support, please wait patiently for a response. Sometimes, you may need to provide additional information in order for them to further assist you. Tickets that would have been affected by the Thanksgiving holiday should have been addressed already.

 

[Jackuriki]

my ticket is already 8days old.. and yes i provided them screen shots of my purchase and ig-game crowns after that nothing... its really sad its been 8 days and nobody care bout the missing crowns.. In my previous games i never encountered support tickets more than 3days.. Anyway i wont be bothering you again with this, i understand sh!t happens and this is one of those.. it really seems this is a dead game for me.. I even bought a new ipad for this game, im so noob.. LOL.. thx and goodluck