4.0 World War Issues Follow-up

[Guest]

During the transition from 3.7 to 4.0, Alliances who were already participating in War Day, or who began War Day, suffered a variety of issues (no stars displayed, attack issues, etc). This was caused by changes in how we store the data for World War, and how the UI displays that data. While this was primarily a problem with the display of information, we understand that it was frustrating to players. Any player who was engaged in War Day during the affected time period has been compensated in game proactively.

If you have experienced these issues with War Day between 12PM UTC 4/5 and 2AM UTC 4/7 times, and did not receive compensation, please contact Customer Service. As of 2AM UTC 4/7, all War Days should proceed as normal. Again, we apologize for the issue and have taken steps to prevent this from happening in the future. We appreciate your patience and support!

 

[Jolly the Wise]

Nope. I just attacked in a new WW and won 3 stars yet the map and report show zero.

 

[ccfoo]

Some of the members in my alliance still experience this issue, they hit for more stars but it shows 0 to little stars, screenshots taken too

 

[bottsjw]

Jolly and ccfoo... It's my understanding that the issues you've described are resolved when those (and all on your alliance) update to the latest version. Could they be on a prior version?

 

[maggiepie]

Some of the members in my alliance still experience this issue, they hit for more stars but it shows 0 to little stars, screenshots taken too

My alliance is also experiencing this issue still.

 

[Stonehawk]

We are seeing several of our World War attacks not being counted. Many alliance must still be experiencing this? The player wins a battle, sees the winning screen, but then doesn't actually get any stars / gets a random low % in their battle stats.

 

[ccfoo]

We are seeing several of our World War attacks not being counted. Many alliance must still be experiencing this? The player wins a battle, sees the winning screen, but then doesn't actually get any stars / gets a random low % in their battle stats.

Yes we did experience this as well, hope it gets fixed soon

 

[Guinevere]

We have stopped warring because my top players were so frustrated with this issue. All on latest update.

 

[S_How]

This issue is crazy and has to be related to the connectivity problems which also cause crashes. When we see this happen in war, or in regular battles, it is almost always accompanied by the spinning ring during or immediately after war. Nexon please help with an update

 

[Sletteer1987]

My Alliance members currently can't complete their war attacks. They click on the attack button and it doesn't take them into attacking the war base.

 

[Pharon]

Same problem here. Spinning ring preventing attacks, or when attacks are made not registering stars or percentage correctly. If there's a server issue, how about at least making an official announcement? This is ridiculous.

 

[Radzeer]

Same problems by our War. Numerous attacks just shown with different outcome as they actually happened. Although cases well documented with screenshots to CS, just receiving a standard reply, that we shall make sure our connection is stable.

 

[Ravenstyx]

I'm experiencing not receiving war loot again lost over 735 k in loot on a war ending today at 6 pm Arizona time this is getting very annoying I mean cmon

 

[Which]

If you have experienced these issues with War Day between 12PM UTC 4/5 and 2AM UTC 4/7 times, and did not receive compensation, please contact Customer Service.

You mean to tell me, that we users have to contact customer service for the compensation that we may not end up getting on a bug relating to a system that was released in 2015?

As of 2AM UTC 4/7, all War Days should proceed as normal

Nope. Still losing stars. Typical Nexon fashion to declare fixes when they are not fixed,

Again, we apologize for the issue and have taken steps to prevent this from happening in the future. We appreciate your patience and support!

Thanks for the quick and efficient follow up, I am glad to see that bug fixes are real and permanent.

Oh wait.

 

[Which]

And we just lost a world war to a rivaling guild. This is our 5th match.

We managed to get 200 stars on both side, but the enemy bugged out and got 103%.


Fix it already Nexon.

 

[Scots Guards No 1]

same for me 4 times i the last 4 wars it has happened, when attacks are made they not registering properly the stars or percentage correctly i am so frustrated with this issue, totally fed up, i feel i am wasting my time preparing for War only to lose Stars and percentage score, who's fault is it ?