World War and 'Illegal Program Error' Issue

[Harlems369th]

We've deployed a fix for an issue that was preventing some players from participating in World Wars. We're continuing to monitor, but if you're still having issues with WW please let us know by forwarding to our CS team. We are still investigating those facing issues logging into DomiNations due to 'illegal program error' and will update accordingly. A suggested potential workaround is to turn off background applications should you see this error.

When releasing an update that would impact World War we want to be as transparent as possible and alert players ahead of time. This update wasn’t intended to impact World Wars or normal play at all so no such warning went out to players, we apologize for the inconvenience and will be sending out compensation to those that were directly impacted.

 

[Dhruv patel]

you better add more zeros to those compensation crowns

 

[witCat]

We've deployed a fix for an issue that was preventing some players from participating in World Wars. We're continuing to monitor, but if you're still having issues with WW please let us know by forwarding to our CS team. We are still investigating those facing issues logging into DomiNations due to 'illegal program error' and will update accordingly. A suggested potential workaround is to turn off background applications should you see this error.

When releasing an update that would impact World War we want to be as transparent as possible and alert players ahead of time. This update wasn’t intended to impact World Wars or normal play at all so no such warning went out to players, we apologize for the inconvenience and will be sending out compensation to those that were directly impacted.

Will alliances get there lossed glory restored?

 

[Harlems369th]

Will alliances get there lossed glory restored?

Yes Glory will be compensated as well.

 

[KC's]

Didn't compensate anything at all on my end though, all talk no action as usual

 

[KC's]

Didn't compensate anything at all on my end though, all talk no action as usual

Just as suspected a pathetic response from Customer Service for a known issue that you admitted was your fault already.Wake up will ya

 

[KC's]

Just like the in game CS, no answers, no replies. Great service you run.