4x Crowns offer with Evony the Kings return denied while i made the offer Correctly!

[Race956]

Hello.
so i made an offer for the game and after 2 months they dont respond and i didnt get the crowns!
I need help.

 

[King Crimson]

It happens to lots of people and many have posted the same thing on here. I've had one reward from 4 different phone/tablets. Nexon don't care, they still get paid.