6.7 Game Crash on iOS after update

Vette

Approved user
Joined
Jan 26, 2018
Messages
3
After 6.7 i cant open the game

Hi, after update the game to the 6.7 , i cant open the game in my iphone divice.

Someone else having the same problem ?
 

TinSoldier

New member
Joined
Jun 4, 2017
Messages
1,568
**UPDATE 1/23/19 18:45 UTC**
We are through app review, and the team is doing the final checks before releasing the update to the App stores again. We will have it available very soon.

Thank you for your patience!

Edit: iOS users may need as much as 24 hours for it to propagate and for them to see it in the store. (Depending on your region.)
 
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TinSoldier

New member
Joined
Jun 4, 2017
Messages
1,568
Thank you for helping us track the update's availability!

As we confirm that the update is available, we can then move to getting the bug fixes handled.
 

The Joker

Approved user
Joined
Jan 8, 2019
Messages
12
Sorry but nothing is changed after applying the patch. I also uninstalled/reinstalled the game but Mk7 does NOT have splash damage and commandos cannot open the doors.
 

No Angel

Approved user
Joined
May 1, 2017
Messages
1,386
Successfully downloaded in AppStore Indonesia region 🙏

Tried playing, HT splash damage was working, BUT game crashed, my iPhone suddenly restarted! 😭
Never like this before. Even if the game crashed, it never restarted my phone!
 
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Clown Control

Approved user
Joined
Jan 23, 2019
Messages
43
Don’t believe these clown, followed the instruction, supposedly after a “successful” loading of the patch, game has been reset to Stone Age, Game Center hasn’t been able to reload my current game. Final nail in Nexon’s coffin, too many other games with competent developers to waste any more time on this p.o.s.
 

jagadeeshgarapati

Approved user
Joined
Aug 26, 2015
Messages
155
Update Announcement Please

Hi TinSoldier,
Please give us updated announcement. its been 1 day since the 6.7 release and you have'nt made any announcement. please let us know what all issues you guys got reported and got verified. which all got fixed in last patch received this morning. you guys release patch without telling what is fixed in that. this is not the way you do. i know you are in lot of pressure but first stick to basic deployment process it will help everyone. don't leave users(customers) on a cliffhanger.
 

TinSoldier

New member
Joined
Jun 4, 2017
Messages
1,568
Sorry to hear you're not back in your account yet. If you finish the tutorial, you should see a prompt that asks if you'd like to restore your account.
If you are still unable to get your base back, please reach out to our Customer Service department, and they should be able to help you out further.

They can be reached either in game, or via the web here: https://nexonm.helpshift.com/a/domi...e&f=how-do-i-reset-my-village&p=all&contact=1
 
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