A question about bugs

[Ravenlord]

Hi Seraphine & Nb4powerup
Personally, I don't pay much attention to the ongoing bugs list - I tend to just play the game and come-what-may, for the most part I accept what happens and move on - but I found it interesting that one of the issues from patch 4.5 has already been fixed with scheduled fixes for the other three - AND almost all of the issues from 4.1 have been fixed.

Actually, this isn't really the interesting part. What's interesting is that most of the issues from 4.0 still have Investigating under the issue. Can you please enlighten us tech novices as to the reason the issues from 4.0 - released in April - are still under investigation yet issues from 4.5 - released a few weeks ago - are in the process of being fixed? I'm genuinely curious.

The 4.0 issues stem from either WW or connection issues ...... mmm, what's the connection between these two ..... is there a connection between these two?

 

[Nb4powerup]

Hi! If I'm not able to 100% confirm that an issues has been fixed, I won't update the list to reflect a change. This means that some issues (from way back to now) may stay in the investigating phase. Keeping this list up to date is always on my radar

 

[Ravenlord]

Thanks Nb4 - l fully understand you can't update it with the word ''fixed'' until its fixed !!

I wanted to know what is it about these issues that's so hard to get a handle on ?? (for my own edification, if nothing else)

 

[krishnanmms]

I am not associated with Nexon but I am a software developer (not games); hope this helps

Developers are assigned new set of tasks, bugs from previous releases and a release date. Bugs typically are prioritised; but certain bugs may not be easy to fix and may require compete refactoring of the application. Unless they are severe and requires immediate attention they will be postponed to the next release and the next. In most companies once release date is fixed, the deliverables (new features) become more important than the bugs. Typically, bugs that are easier to fix, get fixed (if they are taken up).

Why is it hard to fix certain issues?

Consider the issue related to replays; the battle replays are not perfect, often you see the replays are not the same as the actual battle. The reason is that Nexon is not saving the battle as some video that they can replay; that would be prohibitively expensive. They are probably storing the initial base and the tasks done by the user; that is, when the user dropped the troops and at what place. The idea is that if all the user actions are recorded and since the system/game itself is deterministic it would play out exactly the same way during replays. That is, they are not recording what each troop does at each instant, but only what the user did; the troop AI behaves same (however dumb it is). This is also the reason why they don't support replays across version upgrades (troop AI would have changed ). But unfortunately this does not seem to work in some cases and we see all those parallel universes where a subtle change in one troop's behaviour leads to a completely different battle. Fix to this issue, (and include war replays) is not easy; they have to go along with current strategy and get the timing of all actions exactly right across devices.

Connection issue is another hard problem, if they are short of servers. Suddenly there can be spike in traffic and the servers may get overloaded; this can be managed in the software only to certain extent. It is also hard to distinguish (from within the game) between overloaded server and poor connectivity. They can always upgrade servers for peek load - but that costs money

 

[Ravenlord]

Thanks for taking the time. I'm familiar with how the replays work and the connections issues that, we all agree, are usually on Nexon's end. Guess I'm really after something from Nexon along the lines of ''we can't fix it because of A, B & C.''

I know it's probably asking much but .....

 

[Navalis]

Here is a nice little read on bugs and differing governments view on them: http://4ento.com/2015/02/02/current-state-legislation-edible-insects-food/
Which begs the question; how many bugs would the FDA allow in your bugs? I am fairly certain this will be low on the dev fix it list lol...

 

[Ravenlord]

Hi Nb4powerup - can l get an ''official'' answer along the lines of what krishnanmms said - or can l take the word of a forum poster as official Nexon policy??

 

[krishnanmms]

Hi Seraphine & Nb4powerup
but I found it interesting that one of the issues from patch 4.5 has already been fixed with scheduled fixes for the other three - AND almost all of the issues from 4.1 have been fixed.

Absolutely, Nexon should fix bugs in the patch order; first 3.x bugs, battle replays , connection issues, XP lost bug should all be fixed before they take up 4.5 patch issues. They should have a prerequisite tree like what we have in the university - can't jump versions/levels.

Hopefully, by the end of the year, when all other issues are fixed they can take up the University worker bug

 

[Ravenlord]

Nb4powerup - any word on when these - or other - bugs will be fixed? Or indeed any word from you or anyone else to questions asked by other members on the forum? You know - feedback? Common courtesy?

If you don't have an answer I'm sure the people would rather hear ''sorry, we don't know'' than to get nothing at all .....

 

[Ravenlord]

Hi Nb4powerup - glad to see you around the forums - any news on the bugs still under investigation ? Any time frame for fixes in the near future?

Anything to add ?