Magnifico
Approved user
- Joined
- Oct 3, 2015
- Messages
- 257
According to the announcement in my in-game inbox, the World Traveler event was scheduled to end on 9/19 at 14:00:00 UTC.
I wanted to take advantage of the World Traveler event to upgrade my Tank Depot. Since I was going to be away from wifi for the weekend, I even spent 200 crowns on a peace treaty so that I would be sure I had the resources ready when my workers freed up. It was going to be close, but I logged in a few minutes before the event was due to end only to find that Tank Depot was at its normal, non-discounted price.
I sent Customer Service a screenshot of the in-game clock in my inbox showing the Current UTC time as 13:57:43, along with one of my non-discounted Tank Depot. (And, yes, I sent it right before 14:00:00 UTC. I typed quickly.)
I just heard back from CS:
I had thought the UTC clock in the in-game inbox showed official in-game time. Apparently, I was mistaken. Nb4powerup can you enlighten me about how to determine the real in-game time, so that I can do as Game Master Jay suggests and avoid this in the future?
I wanted to take advantage of the World Traveler event to upgrade my Tank Depot. Since I was going to be away from wifi for the weekend, I even spent 200 crowns on a peace treaty so that I would be sure I had the resources ready when my workers freed up. It was going to be close, but I logged in a few minutes before the event was due to end only to find that Tank Depot was at its normal, non-discounted price.
I sent Customer Service a screenshot of the in-game clock in my inbox showing the Current UTC time as 13:57:43, along with one of my non-discounted Tank Depot. (And, yes, I sent it right before 14:00:00 UTC. I typed quickly.)
I just heard back from CS:
Customer Service said:Thank you for contacting us. This is Game Master Jay of DomiNations Support Team. With regards to your concern, please be informed that the Discount event ended on time. It is possible that you have just confused between the time of your mobile device and the in-game time. Kindly please be always aware of the in-game time to avoid this in the future.
I had thought the UTC clock in the in-game inbox showed official in-game time. Apparently, I was mistaken. Nb4powerup can you enlighten me about how to determine the real in-game time, so that I can do as Game Master Jay suggests and avoid this in the future?
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