Huge set back!

[Imaera]

The top member in my alliance, global lvl 187, couldn't log into the game today for several hours. When finally was able to connect his base was set back with 5 levels, about one month of grinding. Lots of upgrades, buildings, walls, generals are missing, and all the crowns he bought and spent in this time are back in his account. What is this?

P.S. I write for him, cause he doesn't speak english.

 

[Router229]

I am the same way, what gives??

 

[Salesmax]

My friend just lost his village. Rollback from lvl 50 to lvl 23. He sent a ticket but no response. Fix this or we both drop the game and will ask for our money back.
Player name: tobillo laxo

 

[Wendy]

Hi, i'm here to report the same bug. Two Allies reported this same issue this morning..several levels missing and months of upgrades.
What is nexon going to do about this?
These are players that have also spent money on the game.
We'd like to have answers about it, ASAP.
And start thinking about a huge compensation for that, if you are not able to fix it back.

Nb4powerup please give us answers.

 

[Guinevere]

Same bug appeared in our alliance. Player has dropped from level 128 to 117.

 

[_Flash_]

Two of our allies are seeing this issue too.
Please help in resolving these issues on priority.
Thank you.

 

[tram66]

Same here, I lost probably a week of progress!

 

[BroseidonMH]

Here to report the same issue. I went to sleep with everything normal and woke up having lost about 2 weeks of progress including 2 general upgrade levels from 13-15, 4 dock upgrades, 4 libarary techs, and 3 university techs, and that's all ive noticed so far.

I hope Nexon handles this issue correctly or this may be my last straw. Ive never lost progress before through any of the bugs I've had and that will kill the game for me.

 

[BroseidonMH]

I created a forum account to report the same issue. I went to sleep with everytjing as normal and woke up with about 3 weeks of lost progress. So far I've noticed 4 libarary techs, 2 general levels from 13-15, 4 levels of the new dock, and 3 levels of university research are all gone. It's probably tied to another event reset failure aince that reset as well.

I hope Nexon are prepared to fix this issue satisfactorily because, through all the previous bugs, I've never lost hard earned progress and this would kill the game for me if they offer the standard 300 crowns of appeasement.

 

[BroseidonMH]

Why is my reply to this thread not appearing?

 

[Yoda!]

My Yoda account has also experienced the same issue where all of my updates from the past month or so are gone, I've dropped from 142 to 140 exp and lost a lot of resources. I've sent in a support request with photos of what my account looks like now and then and also referred them to my YouTube account (DomiNations Yoda) to show what the account looked like a few hours ago. I'm hopeful they will be able to fix this issue and will update this thread when I hear anything.

 

[BroseidonMH]

Created this forum account to report the same issue. Went to sleep with everything as normal, woke up missing about 3 or so weeks of progress. So far I've noticed 4 library techs, 4 dock upgrades, 2 general upgrades from 13-15, and 3 university upgrades, along with some walls.

I hope Nexon is prepared to handle this issue satisfactorily. Through all the other bugs I've experienced I never lost village progress and the standard 300 appeasement crowns won't cut it this time.

 

[Imaera]

Bad post, sorry.

 

[Ned Bouhalassa]

And Nexon had no idea this was going to happen? Don't Devs get beta versions of OS to try out before their clients (us)?

 

[JahWerx]

I've been patched on IOS 10 for a long time, updated my Dom ap, logged in multiple times after all said updates - NO ISSUES. Log in this morning and "reset" over 2 weeks. This smells like a server crash unrelated to the client OS.

 

[santee]

I'm on Android 6.0.1...same thing happened to me. . . im not sure how far back i went, but definitely more than 14 days. . . everything lost. . resources used not returned , not to mention all were done under discount events . . . so there's that, account: stylgar

 

[TheWise]

We're looking into this issue now. It looks like a bunch of users have had their game progress rolled back. As we investigate the extent of the issue we will be posting updates in the thread linked. Thanks for your patience while we get this issue resolved!

 

[aviz18]

my progress rollback. why ? i want my lvl. my usar Aviz18 . please

 

[MaGa_@]

Hola a mi me paso con mi Lo Mismo de base se desactualizaron Todas Las cosas como 1 mes y medio por favor arreglarlo podrian?

 

[Amirkle]

What is going on?? im rolled back like a whole month progress!!