After reporting another failed donation request with screen shots having the time posted in a less than 20 minute window, I get a response wanting to know when it happened. I point out the pics with time stamps. I request troops again because I’m in war. I get these troops. The fecking idiots at tech support post back that I have troops and that there is no issue. Fecking idiots.
I can say that BHG has the worst tech support by far I have ever experienced. I have officially given up trying to help them fix the bug by posting tickets.
it seems like auto age donating helicopters is problematic. possibly, a filler troop like rpg, infrantry or mortar Is an issue. I seem to always get lower age donations. I know if I donate mortars or helicopters to some in my alliance, they don’t always get them. I’m auto age. Maybe it’s something to do with my account. The only way I can reliably get donated troops is to be online in the main screen menu when the donated troops are given. If I am not in the main screen, say watching a video, I more likely than not will get donated helicopters from an auto age player.