Known Bugs Compliation - Feb 18 2016 V 3.5.350.350

Which

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List of known bugs



General

1) Graphic bug with forests - trees from an uncleared forest sometimes show up on a random location, such as in the river or under the alliance gate, it is probably caused by a wrong orientation or setting of your 3D model of the forest.
http://postimg.org/image/7fufmgju7/


2) Graphic bug (NEW BUG AS OF v 3.5.x) - Destroyed buildings appears as duds when they are in fact ruins.
http://postimg.org/image/4bl6zt7et/
https://www.youtube.com/watch?v=Kz_qCxFpMIU


Alliance & World War

1) Crashing of the game after pressing attack in world war, losing an attack attempt.


2) Some alliances shows 49 members, but is unable to accept the 50th member (an error saying the alliance is full).
(RESOLVED)

3) Foreign Text support on world war history page.
http://postimg.org/image/pfne5dszn/


4) Implement a function so the scroll bar is scroll-able instead of being a visual effect (battle log screen).


5) Battle log screen, please sort the battle records so that the latest battles are on top instead of the other way around.


6) Troop donations - sometimes players are unable to request for a full amount of their alliance troop capacity/the requested troop amount on alliance chat seems to not be in sync with the actual amount that the play is currently requesting, please investigate.


Combat



1) Encounted a bug where units are able to bypass walls and stuck within a wall. (did not notice prior to the ninja event)


2) Encounted a bug where a player was attacked by two players at the same time.
http://postimg.org/image/42kei9k1x

3) Encounted a bug where revenging a player shows that player to be in combat, but a few seconds later, he was not in combat. Please investigate if the revenge system is bugged and is blocking players from being revenged even when they are offline, out of combat and has no peace treaty.


Suggestions - Quality of life improvements


1) Implement a "<" ">" button whist browsing the bases of alliance members, similar to world war.


2) Add attack speed value onto unit/building info.


3) The thumbnail of a building on its upgrade screen always shows its base appearance(level 1). It would be appreciated if the thumbnail instead show its next stage appearance to incentive players.


4) Trade good imbalances - leather is also used least, perhaps a simple balancing act would fix that.


5) Implement a sort function on the alliance roster so it is not just ranked by medals.
 
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Scots Guards No 1

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Dec 13, 2015
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After this latest update, the chat still a mess, some alliance players are still crashing during war attacks, this was the main things the update was to address,
its time they fixed it properly in my opinion
 

leetillu

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Oct 22, 2015
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Wow nice summary you did there, did you encounter all of them by yourself?

For the leather usage, #4 on your last list, this highly depends.
I am always low on leather but have nearly maxed out diamonds...


I don't think this really needs balance.
Especially when you write balance, they only hear "nerf".
 

Which

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@ leetillu, not all, some are reported by my fellow alliance members.

I have a video recording of a ranged unit being bugged out and stuck in a wall as well, if the devs need that for their investigation.
 

Fallen Angel

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Dec 23, 2015
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***SOLVED*** (As of 2-20-16 @6pm central this is no longer affecting us)

My whole clan is still unable to obtain medals. Every one of us crash right at the end of an attack losing all bonuses and surviving troops. The attack and defense replays will not load. This has been going on sense the industrial age came out and customer service hasn't really helped us out. We are told to turn off sounds and music plus to close all other apps before attacking but this does not work for any of us.

***PROBLEM SOLVED!***
 
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Which

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Ironangel Please note that I have already sent this list (except the new bugs found in 3.5.350.350) to customer service(CS), and frankly I do not think they have the power to fix bugs. CS told me that they have passed the bug list to the devs, and that is basically the end of the story. I understand that CS's job is to interact with the customers while the devs work to clear bugs on the technical side. I choose to post on the forums in hopes to catch dev attention.

Fallen Angel We have experience on losing attacks and surviving troops in the middle of an attack. Turning off sounds/music other apps might help? We feel that the cause of crashing is a flaw in the code and perhaps the dev have not found the root cause of it yet.

We have uncovered new bugs only after a few days of the 3.5 patch, it seems like whenever there is a new patch, more bugs appear.

Please fix.
 

Muschristian

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Sep 14, 2015
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No Title

Alliance and World War
2) 49 members...

I posted somewhere about this, something like invisible member mystery exposed... I have seen what causes it and did contact CS, but I just don't think they know what to do about it. Mainly because it's only visible once in a blue moon.
 

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CS sends all of these bug reports to the dev team for us to look into, so it's VERY helpful for file official tickets. :)
 

Which

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@Seraphine

Please note that the issue was discussed with several GMs and the ticket number is nowhere to be found in the email. Please advise.
 

Krandor

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Jan 5, 2016
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Customer Service? Are you in any way serious? You people don't so anything to fix any of these issues. You are incapable of programming therefore can;t even fix this stuff. I have contacted your :customer service" and simply get the BS canned responses. Many of these issues have been around for a long time. We keep telling you about the issues but you release updates that cause more issues. I rarely crashed during combat and since your last update crash 3 or 4 times a day. When this happens I lose all troops, generals, tactics, mercs, alliance reins used in the fight even if I was winning. Your "customer service department" is a fake. They don't not provide a service. They provide no fix and no compensation. They say sorry about that and be patient but you can buy more crowns for $99.99. Everyone needs to go to the app store and give this app a 1 star rating. Please stop others from getting the shaft like we have been given. Fix Nexon by steering people away from any apps they develop. They cannot handle the apps they have.
 
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