Member inactive since 17284 days - cannot login

Arminius

Approved user
Joined
Apr 4, 2017
Messages
73
Our member "Black Lady", Clan "Hannover 96 II", Germany, cannot login since ~ 1 week. Her clan details say, that she has not played the game for a "while". In fact she was online last week.

I have contacted ingame support, but of course they cannot help, because of "data protection" and because I am not that member.
Black Lady cannot contact the Ingame-Support, because she cannot login, but she has contacted the support via the public web-form.

I think, waiting for one week to have this bug fixed is far too long. She is on the way to give up Dominations - forever - since this is not the only bug.

Dear Nb4powerup, would it please be possible that you get in touch with someone who is in charge to have this account fixed?

Thx, Armin, Leader of Hannover 96 II
 

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Arminius

Approved user
Joined
Apr 4, 2017
Messages
73
This Situation has Not been corrected. Support has been contacted 2 weeks ago. Any reason why nobody of the responsible persons cares ?
 
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