The old network error issue is back!

Imaera

Approved user
Joined
May 26, 2016
Messages
455
Today i got disconnected twice, like it used to happen some months back. No spinning circle, no any kind of warning, no nothing. Just the error message and poof, my entire army gone. Same thing happened to a few members of my alliance. That's so frustrating!
25ti0li.png
 

ELITE JAG

Approved user
Joined
Dec 8, 2015
Messages
146
Yes!! This is becoming progressively worse since the update. Despite numerous complaints to Customer Service, they keep insisting that the players connectivity is the culprit. Even replays trigger disconnects. But the worst case is the ever increasing and recurring network disconnects during wars. Every single team I communicate with is saying that disconnects are happening during war attacks at a highly unacceptable level.
Nb4powerup can you try to raise this issue at a higher level above the CS rep who knows only to answer with canned responses? This is a major glitch that Nexon/BHG introduced with the latest update. They must find a way to solve it soonest!
 

JuDomines

Approved user
Joined
May 14, 2015
Messages
597
A pattern I've noticed is that about 50% of time, deploying an extra troop (those you select in the stronghold) triggers the Nerwork Issue crash. This has to be adressed immediately, taking priority over everything else. Wars are unplayable currently. NB4powerup please pass the word to the dev team. It's a plague.
 

Wibble

Approved user
Joined
Mar 1, 2016
Messages
71
Unplayable. Canned response from CS. Totally unacceptable. You WILL lose players over this, and it won't only be the free-to-play casual players either. It will be the ones who invest money into the game purchasing extra troops and crowns. Why invest in extras when war wins can be determined by the team that crashes the least?

Please assign all your resources to this urgently as others have urged.

I would even suggest turning off wars for a few days to get it straight.
 

Norcaltone

Approved user
Joined
Jan 10, 2016
Messages
72
Come on TinyFish there's no way that crash cost u guys the win of stalemate...but the question I have is how are u able to field more than 4 card armies as the Stronghold limits these now.
 

Norcaltone

Approved user
Joined
Jan 10, 2016
Messages
72
Come on TinyFish there's no way that crash cost u guys the win or stalemate...but the question I have is how are u able to field more than 4 card armies as the Stronghold limits these now.
 

Yetanotherusername

Approved user
Joined
Nov 30, 2016
Messages
38
Crashes during multiplayer battle is bad enough, but during war it is disheartening. Please acknowledge that you are aware this issue is worse than ever and that you will be doing something about it asap.
 
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