Unable to retrieve a video at this time

Kellett

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Has been happening randomly for a good while now. On iPad and android. On multiple accounts. On Daily Rewards and Marco Polo.
A couple of others in my alliance have mentioned it too. Takes so much effort to play the videos sometimes.
You do want us to play the videos don’t you?
 

Kellett

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Also happens randomly on instant retrain too, so it occasionally won’t let you retrain troops during a war.
I remember this video problem starting early 2019 and someone from my alliance said he remembers it happened after the space age release.
 
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