Unable to send attachments to CS on website.

[Fatfinger]

I was trying to send attachments to the website CS nexonm.helpshift.com but was unable to. Touching the attachment box brings up the “on my iPad” window but no photos appear to be there or available for selection. I am using iOS 13. Previously it went straight to photos and I could select the screenshots I wished to send.
I do know that the in-game option is now fixed for iOS 13 but I prefer the website if I am composing a long message to avoid the constant reload game distraction.
Any ideas or help much appreciated.

 

[Dracula3811]

I use iOS and I haven’t been able to send pics in any form in game or website except sending them an imgur link

 

[Fatfinger]

Hi Dracula, have you tried to send in-game recently ? I had the issue when iOS 13 first came out but mine has been working in-game ok for several weeks now.