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victory/battle chest rewards not working

danron1376

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i got the star requirement but the reward screen does not pop up when i try to claim the reward. just finished the uni research to reduce the star requirement from 15 to 12 stars. maybe that caused a bug.
 

^^^^Hoer^^^^

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I have the same problem.
I just finished research to reduce to 12 stars.
Now i have 12/12 and when i open the chest i dont see any items.
Then i played one more game, got 4 star. The chest is still on 12/12 and now i cant open the chest anymore, it doenst react when i click on it.
 

danron1376

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I have the same problem.
I just finished research to reduce to 12 stars.
Now i have 12/12 and when i open the chest i dont see any items.
Then i played one more game, got 4 star. The chest is still on 12/12 and now i cant open the chest anymore, it doenst react when i click on it.

have you tried deleting the game and redownloading? maybe that works.

@tinsolder - i updated the game to 6.2 and the issue is still ther.e
 

Tsamu

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This was reported before. If you had more than 12 stars when the library research finishes, the victory chest gets stuck. You have to contact CS to fix it.
 
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