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victory/battle chest rewards not working

danron1376

Approved user
Joined
Dec 9, 2015
Messages
302
i got the star requirement but the reward screen does not pop up when i try to claim the reward. just finished the uni research to reduce the star requirement from 15 to 12 stars. maybe that caused a bug.
 

^^^^Hoer^^^^

New member
Joined
Mar 5, 2018
Messages
1
I have the same problem.
I just finished research to reduce to 12 stars.
Now i have 12/12 and when i open the chest i dont see any items.
Then i played one more game, got 4 star. The chest is still on 12/12 and now i cant open the chest anymore, it doenst react when i click on it.
 

danron1376

Approved user
Joined
Dec 9, 2015
Messages
302
I have the same problem.
I just finished research to reduce to 12 stars.
Now i have 12/12 and when i open the chest i dont see any items.
Then i played one more game, got 4 star. The chest is still on 12/12 and now i cant open the chest anymore, it doenst react when i click on it.

have you tried deleting the game and redownloading? maybe that works.

@tinsolder - i updated the game to 6.2 and the issue is still ther.e
 

Tsamu

Approved user
Joined
Apr 29, 2016
Messages
724
This was reported before. If you had more than 12 stars when the library research finishes, the victory chest gets stuck. You have to contact CS to fix it.
 
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