What is going on???

[Max Homsi]

What happened to the game? I cant connect at all, that ius going onfor 3 days so far!!! I cannot see my user ID # b/c I cant loggin into the game!!!! Can someone explain when is going to be back?

 

[Max Homsi]

Also I cannot send any ticket, it doenst load the game AT ALL!!!!!

 

[Adrasteia]

Hi Max!

Thanks for reaching out to us regarding this issue, and we apologize for the frustration and inconvenience this has caused you! We are unable to provide customer support through the forums for privacy reasons, as sometimes sensitive information is required in order to resolve the issue. For reporting all issues, such as this one, we ask that that you submit a ticket through our Customer Support department. Doing so will help expedite the process and allow us to resolve your issue in a timely manner.

To contact Customer Support:

From within DomiNations, go to Settings --> Customer Support. As you are currently unable to access that from within the game, please submit a support ticket here: https://support.nexonm.com/hc/en-us/requests/new. Please make sure to fill out all fields to the best of your ability.

Please note that due to current high ticket volumes that you may experience delays in responses, but rest assured that we are doing our best to respond to everyone in a timely manner.

Thanks for being a part of the DomiNations community and for your continued support!