its more ridiculous when you report someone and they answer they'll investigate but they can't tell the result because of their privacy rule !
But this privacy rule is killing us ! they don't reveal it due to they do nothing about !
TinSoldier , When you don't reveal cheaters means you confirm them... means you encourage others to do the same... means there is a benefit ... whats the benefit ? from selling hack apps ?
There are solutions for cleaning the game from the cheaters :
1. change this ridiculous rule that for take a serious action against someone needs several reports ! you should trust every report and really take time and look into every those accounts that has been reported and right after the cheat has been proven, take action immediately and ban their accounts permanently !
2. don't fear about to ban cheaters permanently ! distrust causes to lose more players and prevent to spend money by them , while justice causes to people can spend their money with full confidence !
3. make a list of cheaters that their accounts have been banned and update it every day ! then we can trust that you really take action against cheaters !
4. automatically detect some ways of cheating by using easy patterns ! for exp: it can't be accidental when someone has unlimited workers! it is very easy to catch these cheaters by using easy cods ! how you can not do this by checking all accounts and ban those who have (for exp) more than 25 workers/11 houses ?
4. identify all of the hack apps and ways of cheating ! And then automatically prevent those who use these apps from opening the game ! it can not be hard ! give back an cheater account instead of revealing its way of cheating by it !! then by cooperation with Google and Apple identify hack apps in players devices and then prevent those who have them from opening the game !
Are you really serious about cheaters ? then do these ! if don't means there is a benefit by them for your company !
me. Yeah, yeah I got my 300 crowns within 6 hours but he's still there, telling all he's friends about this cheat, there's a whole alliance of these people out there. I'm getting fed up with this.
