Alliance level just dropped to 1

Maurmo

Approved user
Joined
Oct 20, 2015
Messages
158
We are level 6 on perks and it has been dropping to 1 ...returning to 6 and going back an forth all the time. People are having problems logging on as well. I think the servers are unwell. We are based in Europe.
 

Tsamu

Approved user
Joined
Apr 29, 2016
Messages
724
Same, went from level 6 (almost 7) to level 1. Confirmed perks are gone when I donated some knights and they were not upgraded to industrial tanks, and didn't receive refund. We are about to start a war and our opponents are not affected, still level 8 :(
 

Monzon

Approved user
Joined
Oct 14, 2017
Messages
2
We are alliance level 7, but when I just logged in it says we are now level 1. I've restarted, no change. Others in the alliance have confirmed. I contacted customer service, just wondering if anyone else has seen this?

Chris
www.rockymountainarmy.com

Our alliance also had it. Unfortunately for us, we finished a war and the alliance exp was attached while we were level 1. Our leader will lodge a customer support ticket.
 

AwesomwBaby

Approved user
Joined
Oct 14, 2017
Messages
3
Please fix this issue. My alliance was at level 6, and it just dropped to level 1. We just started a new war and we're against an alliance at level 6!
 

dragonarya

Approved user
Joined
Apr 18, 2016
Messages
3
We were also 6 almost 7- it bounced back and forth all day between 1 and 6 now it's at 1. And the war we just won got applied at 1.... instead of being added towards getting to 7
 

Krieg

Approved user
Joined
Jan 27, 2017
Messages
78
Same thing happened to us at The 1st Dynasty. We are lvl 8. When we logged tonight we were at lvl 1. Then, back at lvl 8. Few minutes later, lvl 1 again. Now, we are stuck at lvl 1 and unable to start a WW.
Nb4powerup TinSoldier , what is happening?
 

azn_lord

Approved user
Joined
Feb 21, 2016
Messages
25
No Title

Same with my alliance. drop from 4 to 1.
 

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Isrem Ovani

Approved user
Joined
Feb 17, 2016
Messages
63
Same here, we dropped from 7 to 1.
strangely I had two congratulation messages yesterday while being online. The first a congrat for level 1 ( and I thought wtf), then seconds later a congrats on level 7 (and I thought thank god). And when waking up after war loose against sandbaggers a new message on level 1. Sadly no second one so far that congrats on 7 again.
 

Boss99

Approved user
Joined
Jul 12, 2017
Messages
16
Same with us, dropped from 8 to 1 in an ongoing war and the opponent still in Level 8. this will geht very hard. And as usuell no answer from CS 😤😡
 

sulbin

Approved user
Joined
Jan 25, 2017
Messages
18
Same thing happened to us at GA SouL
we dropped from Lv8 to Lv1
what is happening?
A few moments later, the war began, and the enemy was unaffected by this error.
The customer center should not be contacted, but we should play games that are scheduled to be lost in error.
Why should we be affected by these errors, and why is there still no notice of this?

The Stroghold is full of events for this war.
Asks the appropriate rewards for these errors.
 
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