Bug nos vídeos

[Guilherme]

Dispositivo: Android
Samsung M51

Olá, faz alguns meses que toda vez que clico para assistir algum vídeo, seja de retreinamento de tropa, recompensas diárias, Marco Polo, e não é possível carregar os vídeos, fica aparecendo uma mensagem de que "não foi possível determinar o termo de consentimento" , ou algo parecido.
Já enviei 3 e-mails para o suporte e falamos que estão cientes do bug, porém nada foi corrigido, na minha aliança ninguém está com esse problema. Já reinstalei o jogo, já limpei cache, já desmarquei e remarquei as permissões, mas nada adianta.

Alguém mais já passou por isso, ou sabe como resolver?

 

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