Cannot stay connected

Kalmyre

Approved user
Joined
May 2, 2015
Messages
31
As of 2 pm CST or so, I cannot stay connected to the game. I load in and get the network connectivity pop up and reload and same thing. I play on an iPad Air 2 on wifi, I also swapped to mobile and the same result.

My my alliance is in a new war if that has anything to do with maintenance.
 

sponge

Approved user
Joined
Jun 4, 2015
Messages
494
It just happened to me, network error popped up, and since then I cannot load the game. I also play on iPad Air 2 and iPhone 6S. I rebooted both devices, uninstalled and reinstalled the game, no dice. After reinstalling game loads in dawn age but instantly asks if I want to load my town from global age, and after restoring it, we're back to network errors.
Now here's the kicker, the game loads just fine on Nvidia Shield where I play with my second account.
 
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Natasha751

Approved user
Joined
Mar 17, 2016
Messages
37
Started about 30 minutes ago. I have an iPad Air also. But second account on iPhone is fine. Think it is a problem with the server the account is on and not the OS.
 

The Huns

Approved user
Joined
Aug 14, 2015
Messages
176
Posted in the thread in general. But I've had four crashed since maintenance. Two in battles. And as others have stated strong wifi. Had shut down all other apps. Force quit and restarted Dominations.
 

Natasha751

Approved user
Joined
Mar 17, 2016
Messages
37
I get a network error now every time I try to collect oil, gold from my roads, or food from my farms. I don't know what you did but I suspect you don't know either. I am guessing that this happens because the game cannot write to the server to increment gold, food and oil. The only way to stop this seems to be restarting my iPad, sometimes more than once.
 

Old Farmer Bob

Approved user
Joined
Dec 19, 2015
Messages
103
Many many disconnect problems since maintenance update. Disconnect at end of battle, when scouting, when speeding barrack troop rebuild by crowning, in battle, TB disappeared. Well CS gave me 100 crowns so I guess they are recognising a problem. Got the usual gumph about playing on stable wifi (70 Mbps) closing other apps (yes I do) and restarting frequently ( well no need to with all the crashes). Have reinstalled game and it seems more stable this morning but still getting disconnects
 

ch1llboy

Approved user
Joined
Apr 9, 2015
Messages
7
I too am having the same issue. Played perfect before maintenance and has been haunting me since. i did have a brief respite after reinstalling. nexus 6p build MTC19V. both on optical wifi and LTE. I had a recent stream of disconnects while rebuilding army and trying to correct the perpetual unit training bug.
 
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H@rry

Approved user
Joined
Apr 11, 2016
Messages
13
Same here, getting network problem pop up whenever I try to train troops, hunt an animal, collect gold, food ect.

@Nb4 can you please check and fix
 

sponge

Approved user
Joined
Jun 4, 2015
Messages
494
Every time there's an update or servers maintenance, we experience more and more issues. Is quality control non-existent at Nexon? Or do you simply downgrade the servers during those breaks because some bean counter decided to save a few bucks?
 

Hong Kong Army®

Approved user
Joined
Apr 15, 2016
Messages
172
reported to cs several times even before the update and each time they put the blame back to me, saying its my unstable wifi and memory issue with my device! i mean Really? How dare you Nexon?
 

Nb4powerup

Community Manager 
Joined
May 16, 2016
Messages
741
Hi! Our teams are working on a solution to these errors. I apologize for the inconvenience that this is causing.
 

sponge

Approved user
Joined
Jun 4, 2015
Messages
494
Nb4powerup How about some training for your cs team? I just got 100 crowns for my "troubles" - that doesn't get anywhere close to amount of resources I've lost retraining my army - and a suggestion I don't have enough RAM memory. Since when iPad Air 2 and iPhone 6S don't have enough memory to play this game?

I just checked, it costs close to 400 crowns to cover the cost of food to re-train my army once. And I'm not even including lost time, that's probably additional 100 crowns. And I lost count how many times I've crashed today. 100 crowns compensation is just a sad joke and a middle finger to your paying customer.
 
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