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DomiNations Hotfix 11.2.1

Harlems369th

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11_2_1_hotfix.jpg

Greetings Leaders,

Hotfix 11.2.1 is available now on Android. The iOS version of the hotfix is ready and will be available as soon as it clears submission. We’ll keep you updated on this thread with the latest news on the status of the iOS hotfix as we have more information to share.

This hotfix will cover the following:

  • Fixed an issue that prevented Some iOS players from loading into their accounts post the 11.2 update. If you’re still seeing an issue after the hotfix is live, please reach out to CS for assistance.

  • Some players that would return from an extended period of time would be unable to log back into their account. This is now fixed, and those affected players should now be able to log in without issue. Those that were impacted will need to participate in a battle in order to restore their Leaderboard status.

  • Fixed a bug that led to a few players being kicked from their Alliance. This has been fixed, and leadership status should be returned to those affected.

  • Fixed a visual bug with the Triumph prompt at the end of a battle which would show incorrect information. This was just a visual bug, and we can confirm that the scores were tallied correctly. This has now been fixed so that the rank changes will appear correctly without the need to check into the leaderboard position.
Update - 7:15 EST 9/6

We are preparing to reopen the claim period for your Leaderboard Rewards. Starting at 10 AM EST on 9/7 Players that were unable to log in will have the opportunity to claim their rewards via the Shop Menu, additionally, 250 crowns will be provided to those impacted. The following will be listed under the Special Offers section:

  • A Claim window will be available for your unclaimed Alliance Leaderboard rewards
  • A Claim window will be available for your unclaimed Individual Leaderboard rewards
  • A Claim window will be available for a one-time redemption of 250 crowns if you were impacted by one or both of the aforementioned scenarios.

If you already claimed Leaderboard rewards you will not be able to do so again, this will only be for the Leaderboard rewards that you may have left unclaimed before being unable to log in. You will have until 9/12 10 AM EST to claim these rewards!

A force update has been submitted for Hotfix 11.2.1, and a fix for iOS Asia accounts has been submitted for Apple Approvals.


Fixes are still on the way for those being unable to log in. We do have another issue impacting some players with Facebook accounts, the fix isn't live quite yet and is still pending submission. We're still working on getting the hotfix available for Asia accounts as well.

For those with multiple Game Center accounts the hotfix is available now.
 
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Bugoy

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Just updated the iOS hot fix…still experiencing hard crash and can’t get in the game…
 

Rafar

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  • Fixed a visual bug with the Triumph prompt at the end of a battle which would show incorrect information. This was just a visual bug, and we can confirm that the scores were tallied correctly. This has now been fixed so that the rank changes will appear correctly without the need to check into the leaderboard position.
Sorry, but this is incorrect.
It wasn't just a visual error. Please listen to me.
Triumphs per battle were correctly received, but "active bonuses" were not received.
There was no point in being first in the individual ranking, as the active bonuses were not active.
It was a bigger problem than simply "visual".
 

SomeRandomPlayer

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Sorry, but this is incorrect.
It wasn't just a visual error. Please listen to me.
Triumphs per battle were correctly received, but "active bonuses" were not received.
There was no point in being first in the individual ranking, as the active bonuses were not active.
It was a bigger problem than simply "visual".
I think it's in reference to the -1 type stuff and the reverse 123->321 instead of 321->123 graphic? Doesn't sound like it references active bonuses.
 

Rafar

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I think it's in reference to the -1 type stuff and the reverse 123->321 instead of 321->123 graphic? Doesn't sound like it references active bonuses.
I sent a ticket to CS reporting the issue with active bonuses and got the same response from Harlen regarding it saying it was just a visual error. That's why I highlighted the issue of Active Bonuses, as nothing has been described that this has been resolved.
 

Bugoy

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is there something else i need to do aside from downloading the hotfix from the app store? still experiencing hard crash...
 

Trendmaskinen

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Did anyone get an hotfix update yet ? Android or iOS ?
Still no update here, no android nor iOS
 

bccan

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The hotfix is not yet appearing for me and unfortunately I have 51 minutes to claim my leaderboard rewards and my alliance was in the top 10. Too bad I can not access my account. I just hope this is working in time for me to advance to the Cold War age before the sale ends. I timed my upgrades perfectly for the last day to maximize the discounts.
 

Trendmaskinen

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The hotfix is not yet appearing for me and unfortunately I have 51 minutes to claim my leaderboard rewards and my alliance was in the top 10. Too bad I can not access my account. I just hope this is working in time for me to advance to the Cold War age before the sale ends. I timed my upgrades perfectly for the last day to maximize the discounts.
I was nr.1 in the leaderboard with nighthawk hangar in the bag… :(
 

Chasingwilma

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I hope that it all works out but losing two accounts that I had been working on for over three years, plus all of the lost rewards. Can’t say if I will be playing much longer
 

Harlems369th

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Just updated the iOS hot fix…still experiencing hard crash and can’t get in the game…
We're looking into an issue affecting Asia iOS users still, are you based in Asia? If not that would be helpful information!
 

Harlems369th

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The hotfix is not yet appearing for me and unfortunately I have 51 minutes to claim my leaderboard rewards and my alliance was in the top 10. Too bad I can not access my account. I just hope this is working in time for me to advance to the Cold War age before the sale ends. I timed my upgrades perfectly for the last day to maximize the discounts.
If you could add your player ID to your forum profile we can take a look at that. This has been bubbled up to our team and we're looking into it.

Should anyone else experience the same issue please submit a CS ticket, and add your Player ID to your forum name and we'll take a look into it.
 

Harlems369th

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Sorry, but this is incorrect.
It wasn't just a visual error. Please listen to me.
Triumphs per battle were correctly received, but "active bonuses" were not received.
There was no point in being first in the individual ranking, as the active bonuses were not active.
It was a bigger problem than simply "visual".
Thank you for bringing this up, I'm forwarding this information as well.
This shouldn't be an issue in the upcoming season, but we're definitely keeping an eye on it.
 

bccan

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Working for me in Canada now, however it was not in time to collect my leaderboard awards. In my alliance only one person was able to claim in time.
 

bccan

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If you could add your player ID to your forum profile we can take a look at that. This has been bubbled up to our team and we're looking into it.

Should anyone else experience the same issue please submit a CS ticket, and add your Player ID to your forum name and we'll take a look into it.
Can we add multiple player ids? I have 3 accounts and it looks like there is room for more in the form field.

Thanks
 

TheWise

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The OP has been updated with more info, wanted to update you all that the iOS hotfix is now available for download.
 

Harlems369th

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Information regarding Leaderboard Reward Claim period has been added to the OP
 
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