Just sharing the below with the community, first to see if anybody has similar experience, secondly in case of interest to others. When upgrading to atomic age, I was disappointed to see I did not have access to any additional house or workers. I had access to numerous other extras when entering atomic (redoubt, walls, road, stable, ambush, caltrops, etc) but not extra workers. When speaking to my alliance members I found out they had access to a house and extra workers when entering atomic age, for 6mm gold.
When speaking to customer services, I was advised that I do not have access to the extea workers in atomic, since I had previously purchased some sort of starter pack (house with workers) some while ago and so I had maxed out the workers in atomic. I was super disappointed at this for a number of reasons, hence sharing it with others in case useful for the future.
I may be wrong but I do not recall during any of these promos, any specific t&cs that specified that a purchase will give some benefits only for a certain period of time and that in fact you would be foregoing some other benefits at a later stage (ie the entire community has access to the extra house and workers in atomic but not the parties that purchased this starter pack). I certainly expected and looked forward to having access to the extra workers when entering the atomic age, just like everyone else, so was very surprised at this outcome/ response and discrimination between the players in this manner.
When speaking to customer services, I was advised that I do not have access to the extea workers in atomic, since I had previously purchased some sort of starter pack (house with workers) some while ago and so I had maxed out the workers in atomic. I was super disappointed at this for a number of reasons, hence sharing it with others in case useful for the future.
I may be wrong but I do not recall during any of these promos, any specific t&cs that specified that a purchase will give some benefits only for a certain period of time and that in fact you would be foregoing some other benefits at a later stage (ie the entire community has access to the extra house and workers in atomic but not the parties that purchased this starter pack). I certainly expected and looked forward to having access to the extra workers when entering the atomic age, just like everyone else, so was very surprised at this outcome/ response and discrimination between the players in this manner.