Missing Crowns for downloading Last Shelter: Survival

[Dangerman1973]

I've downloaded Last Shelter: Survival for my iOS and completed an in-app purchase for 1426 crowns. It's been about two days and I haven't got the crowns yet. Need help

 

[Suleiman]

Pleasebe patient as we verify these offers with our 3rd party partners.If you feel you were not properly rewarded, please contact our support team: https://nexonm.helpshift.com/a/dominations

 

[Mcnasty]

With the offers you have to make sure the game you’re downloading logs in to your game centre or google play account for them to be able to verify it. Some games you have to go into the in game settings and connect it. Some games automatically do it but others don’t. It also usually has to be your first time downloading the game. Did you send them a ticket? If so it usually takes a few days or more for them to get back to you