Missing House Industrial Age

Endril

Play Hard
Joined
Apr 12, 2015
Messages
126
I upgraded to the industrial age today, before I did so I saw that one of the buildings to become unlocked was an extra house. However after upgrading I was unable to build it. I have the starter pack, is this an incompatibility issue with the starter pack stopping me from getting an extra house. Thanks for your time and attention Endril
 
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Guest

Guest
That sounds like a bug. Can you submit a CS report please? We'll need to know how many houses you had before, etc. Thanks!
 

ComeOnReally

Approved user
Joined
Aug 6, 2015
Messages
4
I had the same issue, but I upgraded to Industrial a day or two after it was released. It took a few hours but was finally able to build it. Was like the server was slow to show I upgraded to Industrial.
 

MadFury

Approved user
Joined
Apr 7, 2015
Messages
297
A lot of the guys in my alliance pointed that out. I noticed to when I realized that we got an additional house with every other age. We were supposed to get one more with the Industrial Age but it was not available. I'm guessing someone over at the development team forgot to included it. Even though it clearly said it came with the upgrade.
 

Endril

Play Hard
Joined
Apr 12, 2015
Messages
126
OK iron angel will try and give a CS report from the game, thanks for replying wasn't sure if anyone read what I posted. Endril
 
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Guest

Guest
Hi everyone. I've got an email out to the design team asking what the deal is with the house. Thanks for your patience!
 

USA Elite Will

Approved user
Joined
Aug 10, 2015
Messages
560
No Title

CS contacted me. If you purchased the starter pack you are not eligible for the industrial home.
 

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Guest

Guest
Thanks Will! I was getting confirmation from Design as well. Players who purchase the Starter Pack are unlocking the Industrial Age house earlier to give their budding civilization a few helping hands. Players who haven’t purchased the Starter Pack will gain access to a new house at the Store in Industrial Age. Every area of the game is accessible to players as they advance in age, regardless of whether they invest real money into it or not.
 

Gambrinus

Approved user
Joined
May 2, 2015
Messages
416
this is not what was advertised when i bought the starter pack. i didn't buy early access to a house, i bought an extra house and some crowns.
 

Kroyon

Approved user
Joined
Apr 30, 2015
Messages
7
i call bs, lots of us purchased the start pack for an extra house, not access to a house early. why did you cheat us out of our purchase?

So, when will my $10 be refunded?

Lawyers would argue that a free house was promised, not an extra house. Considering with IA the house would.cost gold or crowns we did indeed get our free house with the 1200 crowns we bought. :(
 

Sheogorath

Approved user
Joined
Aug 21, 2015
Messages
14
Have to agree with Kroyon! You get 1,200 crowns for $9.99 and a free house to make things easier early on! Bought that first thing when I started! Saves you 5m gold! (I assume that's the price since EA house costs 3m). Either way, it saves you a ton of grinding for 2 extra people lol ^~^
 
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