capt underpants
Approved user
- Joined
- May 30, 2017
- Messages
- 78
Nexon,
we still have player's in our alliance that cannot edit there bases,especially there war base.this problem was briefly corrected.However when the friendly challenge returned so did the issues.Our teammate has contacted customer service numerous times with the same cookie cutter response saying the issue is with the player and not the game itself. Nexon you need to check your CS reps and engineers, and if they can't or won't make the effort to resolve the issues with your customers,maybe it's time to replace them with employees who strive to provide excellent customer service the game will last longer if you do!
we still have player's in our alliance that cannot edit there bases,especially there war base.this problem was briefly corrected.However when the friendly challenge returned so did the issues.Our teammate has contacted customer service numerous times with the same cookie cutter response saying the issue is with the player and not the game itself. Nexon you need to check your CS reps and engineers, and if they can't or won't make the effort to resolve the issues with your customers,maybe it's time to replace them with employees who strive to provide excellent customer service the game will last longer if you do!