This got to be a record... Network Crashes

[Tower]

A member in my alliance had SIX - you heard correctly - SIX crashes in 2 hrs yesterday from ca 5-7 UTC.
He was only raiding with raiders on TBs so he didn't loose much each time... But SIX!! He complained and got 100 crowns - that's less than 20 crowns pr crash

At the same time I was hunting 5 star wins to get my trade goods back and I had 2 crashes and more or less a constant circle of doom. Probably wasted 10% of my TB time on all the device restarts I did.. Because according to Nexon this is the best way to prevent crashes.... (after you have deleted all apps, turned of sound/music etc, I guess next I will be told to turn of the light in my living room )

My alliance member has a new iphone 6 and superfast wifi, I got a superfast wifi and an Ipad - but guess who CS blames?

Playing a game should give you a small "adrenalin" buzz when you succeed in something difficult or take home a great win... With Domination you get the buzz when you survive the battle without a crash...

There is an old slogan saying: "There are no atheists in foxholes" - I think this should be changed to: "There are no atheists playing Dominations"...
Still holding my atheism firm, but how long will I last?

 

[helix900]

Same here, it´s a mess. Circle of doom is almost imprinted in the screen. I wonder how it will be with the release of atomic age coming up before these connection issues are fixed, if they ever will be.

The point of the ongoing event is to take out lots of towncenters getting quick victorys but when the game keeps crashes every 8-10 attack, having to rebuild troops, it´s going to take forever

My suggestion to Nexon is to FIRST make the game stable THEN have new events

 

[Tower]

Think we got a new record in our current war. A 30v30 war. When we had done 26 attacks we had 10 losses (most of them crashes) - oponent had 9 losses out of 25 attacks... looks like this war will be won by luck - who avoid crashes - and not skills

usually in our wars we have 2-5 losses in total and oponent ca the same.. in this war we are at 30% so far

 

[helix900]

And here we go again, game keeps crashing, the silence from Nexon speaks for itself. This was it, Im gonna warn everyone I know from spending money on this game

 

[Riesch]

And with good reason. Crashes havent been this often ever. Customer support ... well is customer 'support', with endless understanding of my frustration. No compensation, no promise for inprovement. People are raging in my alliance when the game crashes during war.

Dont reply with: turn the in app sound off, close all apps in the background and and such. We know these things after 1,5 years.
the only way to prevent crashes is to stop playing the game.

'Trusted by Nexon' rating going down

 

[helix900]

Another day, another crash

 

[Dommer]

Same here, silence from Nexon is deafening.

 

[Bbilliet]

Bump, I was going to post a long rant about how horrid the crashes have been lately, but this sums it up nicely.

 

[Slimpiej]

Just had 2 crashes in 10 minutes

 

[Veldan]

I got a few crashes too today. Luckily not in war attacks, but I'm pretty much waiting for that to happen with such frequent crashes...

(when I say crash I mean the sudden "network error" in the middle of an otherwise smooth battle)

 

[Bbilliet]

That's the issue I am referring to. No circle of doom. Just an instant crash out of no where. Funny thing is, I play multiple accounts...1 on a phone on Verizon network, 1 on a tablet on wifi, and 1 on a pc with a hard line connection, all are having this issue constantly for the last couple days since the update, yet the responses I got are all blaming my end. Typical customer service. The thing that makes absolutely no sense is that they are going to add more new content. Might want to think about making the content that you currently have stable before you lose all of your customers. New content does you no good if no one stays around to play it because your server connection sucks.

 

[Scots Guards No 1]

the best game format on the market and Nexon \ BHG are blowing it big time, just fix it or you will have no customers soon, we do not want events or new ages until it is stable is this hard to comprehend ? can we get this message to sink in at all

 

[Maurmo]

I have had 3 crashes today..network errors but no golden circle...lost lots of medals with troop mercenaries and tactic rebuilds. What gets me is that there was no warning before the network error. Still no word from nexon reps. Getting tired of this.

 

[Horsepower]

We've seen more then 10 crashes this morning. Is it ever going to end. Just gets worse everyday. Nexon is killing their own game. Hire tech consultants or something but fix it. Stop telling us you're working on it. We don't believe you anymore.

 

[BKViper]

The "Internet Connectivity" crashes have gotten ridiculous lately and Nexon even insinuating its on the user end at this point is insulting.
It is widespread across players, who are all over the world, plenty of who are on ultra fast connections.
And we never got these errors before. Meaning either a recent update introduced a bug, or the connectivity problem is on the server side.
Im playing on multiple devices on multiple fast connections and they have all started getting this error in the past few weeks.
To say nothing of the other ongoing issue where the app will simply just crash to the OS, which has been around forever and still isn't being addressed.
We really need to have a massive player strike on any purchases until these are addressed, because I think that's the only thing that might actually make them care about it anymore.

 

[Sanfrantokyo]

Over a 1000 medals lost to game crashes and this has continued for a year now! Used to get 300 crowns per scathing complaint! Nexon answer: 1.to despatch cavalry and to 2. refer to the forums for workarounds! Well we live in the tank age now, the forum confirms that these crashes are a global dilemma and hey here's a third of what we offered you in the past for wasting ur time enjoy the 100 crowns!

 

[JohnnyDominations]

I'm a LOT of game crashes the last couple days as well. Way more than "usual." Most seem to be happening mid-battle with no spinning wheel or any warning of an issue. On a steady high speed connection. It's extremely frustrating. Just adding my name to the list here of people experiencing the same problems. Hoping the growing chorus will lead to a better fix and game update.

 

[Master Contrail Program]

My thing is: If I and thousands of people worldwide, apparently, have such a bad network then why does the game immediately reload after the crash? Within 2-3 seconds at that? What is so dire with thousands of ISP's and devices that the game can't possibly make it through those 2-3 seconds?

If everything was as bad on our end as customer service likes to claim, it seems the game shouldn't just load right back up. If our "networks" were really so bad it seems these errors should occur at any time, during any action. Yet, for me anyway, they only occur after having dropped most or all of my troops. Never during a one troop medal-drop (oh noes!!). Never while collecting resources or chatting with my allies. Funny that.

For what it's worth, restarting my phone cuts back on the problem but doesn't eliminate it. Not to beat a dead horse, but the fact the battles can't just be frozen at the failure point or continue without our brilliant strategic guidance is absurd. Hell, Transformers: Earth Wars will freeze a battle indefinitely if you get disconnected. Granted, that game is Connect Four compared to this game's Risk (when things are running smoothly), as far as strategy, AI, individual things moving on-screen goes; but still.

 

[Nikolo]

It has just crashed fir the second time in 10 minutes. I can't connect anymore.
It says login failed please try again 501 server exception

Am i the only one ?

 

[kloputzer]

Same here. No problems with other games. Even after resetting my phone back to factory state and with only Dominations installed, I get that circle or it says out of nowhere that I have a network problem, whereas in fact my WiFi is absolutely fine and fast. Lost lots of battles/troops and crowns respectively. A friend of mine has the very same problem with this game. Please fix.