UNSTABLE SERVERS CAUSING CRASHES

[ELITE JAG]

We continue to experience multiple crashes and disconnects, especially during wars. Sometimes during wars, although the game doesn't crash, the score given is less than the actual score achieved. Players get three stars when they actually achieved five. This posting is certainly not intended to whine, it is to ask Nexon to please stop putting these glitches on the players' Internet connection. The problem resides on the Nexon servers.

If anyone has the names of the current moderators, will you please include them in your response so hopefully they can give us an honest appraisal about Nexon's intention to address this problem impacting thousands of players? Thousands of CS tickets don't seem to be having any effect so far, other than the typical CS canned responses...

 

[Magnifico]

This. I just lost 39 medals and my whole army to the server losing my session. No spinning wheel of death first or anything. Just a message about my player ID and then the app restarting a few seconds after I had started to attack a base.

 

[ELITE JAG]

Yeah Magnifico. Thousands of us either crashing or loosing medals or stars during an ongoing attack. Something is not stable at this time with the Nexon servers...

 

[Prodigal Clint]

Something around 3 wars ago we lost 198-200... War losses happen, however we had around 4-6 of these crashes that reduced 5 stars wins to zero star losses.

Sure you can imagine the teams reaction, and understandably so... What do we tell them? We have no information to offer whatsoever.. Do we have our ENTIRE alliance write into CS in hopes of getting a frustrating response and a pittance of crowns ... Sigh..

Only can move on to the next one..but seriously, this is taking a VERY REAL toll on your community with frustration mounting with each passing day, crash, and cut and paste CS response

 

[Whacos]

Where do I sign? Our alliance is warring almost constantly. It's rare we have a war where someone doesn't experience some sort of system crash. The only thing I tell them is its likely the opponent is also experiencing them. <shrugs>



WorldWarKillers Alliance Call to WORLD WAR - and your WAR LOOT - NEXON M Forums
https://forum.nexonm.com
WorldWarKillers is a core group of alliance members who enjoy World Wars - come join the bloody company.

 

[ELITE JAG]

You are so right Prodigal Clint. I hate seeing great players leave the game out of frustration because Nexon is unable or unwilling to fix this system crach issue. They continue blaming the player's Internet connection.

 

[ELITE JAG]

https://forum.nexonm.com/member/13763-seraphine Can you help out the Community and find out what Nexon intends to do about these ever increasing crashes?

 

[BV123]

We continue to experience multiple crashes and disconnects, especially during wars. Sometimes during wars, although the game doesn't crash, the score given is less than the actual score achieved. Players get three stars when they actually achieved five. This posting is certainly not intended to whine, it is to ask Nexon to please stop putting these glitches on the players' Internet connection. The problem resides on the Nexon servers.

If anyone has the names of the current moderators, will you please include them in your response so hopefully they can give us an honest appraisal about Nexon's intention to address this problem impacting thousands of players? Thousands of CS tickets don't seem to be having any effect so far, other than the typical CS canned responses...

Nexon really need to upgrade their servers....we have lost too many stars during wars because of 'No connection to server' errors.

I hate it when we have a neck to neck wars and loose stars because of crash or no connection to server.

Some alliances have back up war plans when we loose stars these ways.....many don't.

If Nexon wants to keep the older players....they better step up their game plan.

 

[ELITE JAG]

BV123, you are absolutely right!

 

[Hugh Jazz]

I have also experienced this phenomenon. I hadn't lost a battle in over 100 attacks and then today I was glitching for over an hour .. luck was on my side for a few battles .. I didn't lose any medals although I did lose my entire army including planes .. I should have turned the game off but I am doing this stupid flamethrower event so I pushed on .. twice more I was able to salvage the win even though my army did not return .. by the fourth attack my luck ran out and I lost those 39 medals .. the issue is definitely on Nexons end since I was streaming a movie on my laptop with no issues .. the wifi is solid here.

 

[Danix den Andre]

lost 39 yesterday on an instant network crash, no spinning wheel like when network is actually lost

 

[ELITE JAG]

Agree! Yet Nexon still refuses to address their servers' problems...

 

[Magnifico]

This is getting worse. Second time today that I've had "no connection to server" in the middle of an attack, costing me my entire army. And it's not on my end: no spinning wheel of doom first, wifi working fine.

 

[Parmenion]

Happened to me just now at the start of the battle and it's getting unbearable. 39 medals gone and I'm just fed up with the state of the game. They better fix it soon or be prepared to see many players give up out of frustration.

 

[S_How]

Happened to us again this past war. At least 5-10% of attacks either crash due to network error, or had reduced stars due to spinning wheel. Nexon help us.

 

[nikki bella]

Nexon have indicated that world war replays are coming very soon. While I absolutely would love to see that happening I can't see how it's possible given the instability of the game as it is now without all that extra space requirements. The last update made things much worse.

 

[ELITE JAG]

Exactly! Customer Service is completely oblivious to this issue. They will continue "investigating..."

 

[ELITE JAG]

Unfortunately they will probably create further instability in their servers. Then they will tell us it's a visual error....

 

[Hugh Jazz]

even the replays we have now are not accurate representations of the actual battle .. how many times have you noticed a discrepancy between the loot taken listed on the replay page and the actual loot taken on the end of battle scenario ?

I have personally come to enjoy the mystery of not knowing what happens in war. war bonuses would be a much more useful upgrade

 

[ELITE JAG]

Hugh, fully agree!