UPDATE 12/23: 3.0.x Bugs and Known Issues

[Guest]

Issue: Players cannot log in after completing World War
Description: Some players upon completing war can no longer log into the game
FIXED: Server patch 12/8 should have resolved this issue. Please contact CS if this is not the case!

Issue: Chat disappears/Causes Crash
Description: In some situations, player comments in chat may disappear, or opening the Alliance chat may cause a crash
FIXED: The 3.0.5.x update released 12/17 resolves this issue. Please contact CS in game if this is not the case!

Issue: Marshmallow/Android 6.0 issues
Description: Players using devices running Marshmallow/Android 6.0 may see problems playing the game
FIXED: The 3.0.5.x update released 12/17 resolves this issue. Please contact CS in game if this is not the case!

Issue: Players do not see loot after completing World War
Description: After completing a War, some players cannot retrieve loot from their Command Post
FIXED: A fix for this has been rolled out. Players that are owed loot will receive any owed loot, up to the capacity of their Command Post. No CS ticket required!

Issue: Player attack counts are incorrect
Description: Player attack counts can sometimes be incorrect (having too many, or too few) during World War
Workaround: None at this time; please report this to Customer Service with a screenshot so that we can track the severity and extent of this issue

Issue: Players cannot search for World War
Description: Players queueing for War may see the error "Could not begin searching for World War at this time"
Workaround: None at this time; please report this to Customer Service with a screenshot so that we can track the severity and extent of this issue

Issue: Devices that are on the border of minimum requirements crash in World War
Description: Devices that are marginally above the minimum requirements for running DomiNations may see worse performance in World War battles.
Workaround: None at this time. We try our best to ensure that as many devices can support the game as possible; however, certain devices will inevitably fall behind. We are deeply sorry for any frustration this may cause to the users of these devices.

Issue: Players see random "Longdude" alliance in results screen
Description: After completing a War, the War Report shows a random fictional alliance with 0 is all fields
Workaround: None at this time. This is currently being investigated and players should report issues to CS so that we can track the severity and extent of the issue

Issue: Players cannot join a League/do not stay in a League once joined
Description: After the last League reset, players cannot join or remain in a League once joined
Workaround: None at this time. Our server team in actively investigating.

 

[Guest]

12/8 Update: A server fix is in place for players who cannot log in after completing a World War

 

[Guest]

12/17 Update: Chat issues and Android 6.0 issues resolved in 3.0.5.x patch; new issues clarified and added.

 

[Guest]

Update 12/18: We are testing a fix for not receiving War Loot, which we expect to roll out early next week. Once this fix is in place, players should receive any War Loot that they are due from previous Wars.

 

[Guest]

Update 12/23: No War Loot received: A fix for this has been rolled out. Players that are owed loot will receive any owed loot, up to the capacity of their Command Post. No CS ticket required!

 

[Kassutera]

This has not been fixed. I only just found out because I didn't get any loot after our war ended and have opened up a ticket.