Wall-hack

[brute]

Bugreports and cheaters

The game is good but way buggy and got alot of glitches.

Im not sure how people abuse it but its obvious that some people do.

What I don't understand is why the team doesnt simply remove the ones that is cheating. Seems like a supereasy fix to add a line in the user agreement that all known abuses of the games idea may be removed freely by the administrators of the game. No refunds will be done due to users lack of sportsmanship.

Why don't you just delete all these players from the game?

Buglist:
- Loss /loss - Alot of times the attackers lose their attack on but somehow gets a star without killing townhall or more than 20% of the town, loses and yet still the defender gets a loss as well. Seems like a bug to me.
- Crash during battle, crash during switching between battles, "next battle"-button or whatever it says.
- And mentioned glitches in abusing players.

I know there's alot more than these but these are the critical bugs that came of the top of my head. Other improvements and such can be mentioned later on.

 

[Guest]

Hello, brute -- thank you for taking the time to alert us to this situation. If you haven't done so already, the best way to report suspicious game account activity would be to submit a ticket to Customer Support. Customer Support will then be able to conduct a formal investigation to determine is there is indeed an issue occurring.

 

[Andy]

Wow - that dannicasio would be a monster to beat!!! Nice layout?!?

 

[brute]

I just don't get it. If I create a game that makes millions, I wouldnt be so cheap not to appoint ONE guy that ONCE a week even logs in to your own game, scrolls through the top200-list. Sees a lvl 1 account on 22nd place, and thinks hmmm thats probably a cheater /glitch. And remove him from database should take like what? 2 minutes? 3?

Weird to me how little these appcreators care about their launched games. But I guess the income comes more from producing new games instead of bugfixing the current ones.

 

[Andy]

I wonder if it's in-house app testers too - who knows?! Wouldn't take too long to resolve some of this stuff - but you're right, comes down to priority.

For me... priority would be bug fixing!! It's still WAY too buggy - especially if you're charging actual money for crowns etc. and you're still in Beta!

 

[Guest]

I can assure you that the game team is prioritizing bug fixes and that's why player feedback about [new] issues is so important. Bugs come in all different types and sizes and because of that, some bugs are more difficult to identify and implement fixes for. To put it in perspective, maintaining everyone's game progress and data is a priority and making sure that remains intact while addressing bugs can become a pretty complicated process.

 

[Christian]

I got a bug that made me into Space age but the buildings are on the age before Space age medieval?? mine i got jump through from classical to the unknown hmm will you give any information what feature does the unknown give?? this bug is great but its hard to catch up with all my buildings ;( and now when i search for players to battle it costs 400 gold each ;(

 

[brute]

Hey dev-team,

First of all, you guys must sit here all day reading complaints so I thought I'd break the snowball and start off by saying thanks for a nice game and a fun gameplay. I have some ideas of improvements but lets get to that in some other topic.

The update is good. Less bugs, some improvements and rebalances that I like. However the one thing that bothers me is that quite a few players that me amongst others are fighting against to be on the top lists are wall-hacking. I don't know how they do it but they keep building walls around every single tower, which ofcourse gives them a very unfair advantage.

Please add some rule to the code if: wall x level = >120 delete exeeding walls, crash game, delete account, send out warning then delete or something.

 

[V-8]

..........

 

[brute]

bump... wallhack noted?

 

[Timo]

Dannicasio is a cheat. How do you get 4 catapults?
They are all from too three alliances.
They're all cheats.

 

[Aussie guy]

Those walls definitely look suspect.

 

[Guest]

Hey, all -- to put this to rest, the issue concerning walls is actually a bug that the team is working to address. Due to the complicated nature in how this bug affects player accounts, identifying and implementing a fix for this takes time and careful investigation. Of course it would be easier if the game team didn't have to worry about affecting player data negatively, but of course, preserving the progress and accomplishments all players have invested in the game is a priority.

On another note, should you feel the need to report possible acts of cheating, the proper way would be to submit a ticket to Player Support so that a proper investigation can be conducted. Please refrain from calling out cheats and cheaters on these boards.

 

[neoncity]

Can't the team write some sort of algorithm that quick-checks each account with a command sequence such as:

1. consider maximum number of walls for the account's current age
2. consider any applicable upgrades (in fact, isn't the Ramparts research the only available upgrade for the number of walls anyway?)
3. calculate sum of values from points 1 and 2
4. automatically wipe any player's account where the in-game number exceeds the value from point 3

Yep, that's right. They get to start over.
Exploit abuse tends to get that way, after all.

Plus, no rule-abiding players should get affected as a result of this approach.

Just a thought.

 

[Whatwhat]

Totally agree with neoncity on this one. Those players have been affecting those of us who wish to play with integrity, and the vast majority of players would like to see them be disciplined appropriately

 

[neoncity]

Aulia, should you find yourself reading this thread, would you happen to have anything specific to comment on the matter?
It's been rather quiet lately and we áre being kept somewhat in the dark here..

Thank you in advance.

 

[Guest]

Hey all,
The game team is aware of this discrepancy affecting certain player accounts -- however, due to the issue's complicated nature and also efforts to preserve individual player game account information, issuing a blanket fix currently is not an option. Instead, the game team must carefully evaluate each individual account and determine the best method to address this bug. Please know that the team is actively working to address this, but the solution isn't simple and requires more work.

 

[neoncity]

What's the story here?
Did Nexon hire/assign you, and you alone to this part of the forum, to keep us quiet while they fumble around trying to fix a broken thing?

No one needs formalities or bullshidt answers anymore; what's needed are fixes, and they're needed yesterday.
We're playing, we're paying, they are gladly taking our money..
No more. We've been patient little beta testers long enough.


A 'blanket fix' (and it's a simple one at that) is the ONLY option.


Checking individual accounts? That's laughable and you know it.
They don't even have the necessary manpower to quickly fix an audio playback bug that THEY put there in the first place, without having to release a 'major update'.
Let alone this checking of individual accounts and removing cheaters from the game.. sorry, determining 'the best method' to address this bug.

Give Steam a call for all I care, ask how they tend to handle this. Just DO SOMETHING.
If not, you might as well lay your cards flat out on the table and say 'Thank you, but we simply do not give a fug.'

I warn you though, the inevitable alternative is the backlash of the online community, and this game is not even out of beta yet.
They want to wait it out and see? By all means. Once people rise up (and they will), everyone will know that investing money in this game is a one-sided rip-off.
(and let's not forget the App Store/Play Store reviews, all of the gaming websites, etc. etc.)

Aulia.. either through the current gen of players or the next one, this thing will sink faster than the Titanic if Nexon doesn't step up right now.
It will simply fade away into digital nothingness.

I know you're just the CM, but please make sure to convey this sentiment to whomever it concerns while the thing is still fixable.
Otherwise, you might as well wipe this sham of a forum and save yourself that 1h per week that this 'community' is deemed worthy of developer 'updates'.

Nexon is not getting another dime from me unless I see improvements. Not a single penny.

Good day.

 

[Guest]

Hey Neoncity,

I know that this seems like a simple fix but there are complications that come up when editing other players cities that could result in errors with their accounts. We want a balanced game, that is an important thing, but we also want to do right by both the players affected by this and the ones not. Every time we see a new issue, it is documented and people from QA to Engineering see it. This is not falling on deaf ears, I promise you that. Changes will be implemented but it does take time.

When you put both time and money into something it becomes important to you, as it should. I understand your frustrations and we convey those frustrations to the rest of the Dominations team. We want to keep our player's trust and I assure you that everyone is hard at work improving the game.

Jesse

 

[Andy]

Hi Jesse - I hear what you're saying here, but it seems a shame that it has to get to this point, when players are so furious with bugs/glitches that they vent like neoncity has, before we get a response from Nexon. (other than the responses Aulia has given which are very much "we're doing our best")

I've written about it here before that some better transparency/visibility of WHAT is being worked on... and WHAT is important to the developers/team. Also - this would easily flow into "Release Notes" which could be published here also - because at the moment you do updates to the game and no one knows what you've changed even?

If you're using an agile development methodology then it should be pretty easy to sanitise the tasks into something you could publish here - and people on this forum could then see what is getting looked at, and feel better than they do.

Currently - just you and Aulia telling people that you are working on "improving the game" every week or so isn't cutting it, and I think you could implement a couple of simple changes in what you tell the community that could resolve this issue.