What is wrong with Customer Service?

Borck

Approved user
Joined
Feb 2, 2016
Messages
139
I have given up on many issues: cheating, losing stuff, ending events, not able to chat, network errors etc. But discriminating a 13 year old I don't understand. Jr. plays the game, not as often and not as long as me, but he is a capable player. He never bought anything from Nexon so this might be the issue. I and a lot of my mates got 200 crowns compensation from Nexon after the starting screen issues with android devices.last week when we complained.
He wrote almost exact the same lines I had written to Nexon but he was told that there was a hotfix bla bla end of story.no crowns.
So why Nexon? He is in second year learning English, was the language an issue or what else I don't get it, please elaborate.
 
Top