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I've sent in several tickets and only one official reply saying you are working on it!!! This happened months ago , please help !

Stop complaining. It's only been just over a month since my city became a noob city. (Being sarcastic btw). Yeah that's right over a month and still no fix. How are they going to compensate for this? Fix it first then give me loads of crowns I hope....

This problem was occurring before the latest update. It has been exactly FOUR WEEKS since my city "rolled back" and I've received only one official response from developers saying they are looking into it. So for all you players who are just now experiencing the devestating effects of this...

Bump......

Bump.......

Got one real response in a month. They said they working on it .....lol

For you peeps who are frustrated like I said earlier prepared to be even more frustrated as this coming Monday it will have been A MONTH since this happened to me and still no fix from developers. Very disappointed . One thing that I find interesting is it sounds like some people are actually...

Been over 3 weeks since this happened to me and still no fix . You guys better be prepared to be frustrated

I have the same issue. It has been over three weeks. I sent screenshots to customer support as requested over a week ago and no word back. I spent time and money on this game and now I'm stuck with a city that is so full of bugs and can't even be upgraded. Very dissapointed. Look at the pics...

Going on 2 weeks and my base is still corrupt. Has anyone else who was having this same issue had it fixed yet?

Finally got a response after 8 days asking for screen shots. I sent them in. Guessing it will be another week before I hear back. Very disappointed .

I was enjoying this game very much until my lvl 40 medieval account became replaced with a lvl 22 Stone Age account. So much time, money and resources lost. Been 6 days since I sent in a request for help and no response back. Go to the bugs and technical issues forum and read some of the...

In the same boat. Very disappointed. Almost feels like we are playing a beta version of this game with the massive amount of bugs.

Did developers ever get your correct city back?

At least you got a reply. Been 6 days since I sent a request in and nothing back from them.

Five days ago I logged on and noticed my city was back in the stone ages and instead of being a level 40 medieval age city I had become a level 22 stone age city with some medieval units. Weeks worth of several upgrades had vanished and money I spent had gone up like smoke . It has been 5...

https://reportaproblem.apple.com There it is guys. Report this crap to Apple. This should get NEXON attention.

We have a voice. Give this game a one star review in the ap store And explain the issue. I just did

Show them oursupport??? We have been supporting them with our $$$$ Now they should be providing us the customer service we pay for. You got it backwards. My game has gone back to the stone ages. I've put my hard earned money into this game and I haven't even gotten a reply for 3 DAYS from...

Be aware that several accounts have started showing errors. I'm in medieval age but all of a sudden my base is loading up in Stone Age yet I still hate medieval age units. I've reported this issue to developers. Look at posts seems like other players experiencing this same issue.