Constantly spinning circles

[True God]

The update has stopped me from actually playing the game. Constantly spinning circles on the screen. Android device. CS doesn't respond.

 

[Harlems369th]

Why this bug came up in the first place? What is the root cause of this major bug? Please tell us.

We're still researching the root cause, and unfortunately, I don't have an answer for you right now.

We're still making progress on fixes and we do have another patch on the way. There are A LOT of pieces to the underlying issue, and I'm hoping to get a forum update out here soon to try and clear up a lot of the confusion that's been going on.

 

[Spaceboy]

Still not fixed after the latest patch. Need to restart the app…

 

[James(Quyen)]

Platform: Android
Device: samsung galaxy note 10+
Issue with spinning circle after every war battle and half of raid battle and then lost of retrain. It goes to retrain screen for ~2s then the spin starts. Even if I try to quickly click retrain , it goes to video part but after that still lost troops and tatics. It's been there for a month plus. Please fix as i feel meaningless to play now