Bullshit about timely!!i lost my village after update yesterday and still have missing crown for about a week..damn support teamYou joking right? How does that update addresses anything? Where is the response to fair treatment to all players? Where is the response to what you going to do after you gave away thousands of crowns to only some players? "timely manner " I'd love to know what that actually means for you? 1 day, 2 days, 1 week or more? We are still waiting after 5 days for any response, that is not timely to me at all.
Dont tell us youre doing the best you can. Do you know what would happen if I told my boss that? Thats right. Id be on the outside looking in. Stop whining and making excuses. Give your customers information and assurances, perhaps even an ETA. RESPOND to support tickets. Study compnaies that get customer service right before you lose everything. Seriously.Hello everybody! An update has been posted that can be read here: https://forum.nexonm.com/forum/nexo...7222-update-alliances-crowns-and-medals-issue If you have already submitted a support ticket, please wait to receive a response as duplicate tickets will not result in you receiving a faster response Arekville, we know how frustrating and inconvenient this situation is, however we are doing the very best we can to get to everyone in a timely manner. Please do not continue to bump threads or spam with posts that are off-topic and only serve to be disruptive while offering no constructive value to the forums. Continuing to do so will result in moderation against your account such as temporarily removing posting permissions to the forums. This will be your final warning. Thank you.
Rod can't talk right now. Mommy washed his mouth out with soap and sent him to his room.Rod. You've certainly earned your name, Nim. Please explain to us, in detail, the "difficult issues" of which you speak. Do you have any special insight into the issues plaguing this game? If so, how and why - are you an employee of Nex or BHG, perhaps a developer? If none of these, what on God's Green Earth would compel you to complain about consumers desiring fair recompense for what appears to be a faulty product? Why would you even care?
it's not a few crown that some people got, it was 1000s of them. would have been better not to give any extra crowns out than to give some people 200 and others 1000s of them. it's just really discouraging to those that worked hard or spent money to level their base to see others that did nothing to just pass them by with the use of all those free crowns.Your complaining about free crowns you have received? Be happy to get something, be happy you can play your game, many others cannot due to ongoing bugs and issues, so quit crying that your friend got more free crowns then you ad suck it up
Yeah because free crowns are such a huge issue, there is most likely going to be a huge roll back anyway to fix this mess, but look at it this way I'd rather have gotten no crowns as compensation and have the ability to access my town then a couple thousand crowns, think yourself lucky, 2 days now can't do anything.it's not a few crown that some people got, it was 1000s of them. would have been better not to give any extra crowns out than to give some people 200 and others 1000s of them. it's just really discouraging to those that worked hard or spent money to level their base to see others that did nothing to just pass them by with the use of all those free crowns.