Fix the Khan's Dais crash!!!

[WarrenX148]

It would seem that Genghis Khan from the old event has been removed from the game recently. Because of this, inactive players who quit during this event and still have Khan's Dais in their town layout are ending up with incredibly high medal numbers, because attacking them results in the game crashing when Genghis Khan attempts to spawn from the building. These high amounts of medals are at the expense of players like myself who are losing 39 medals at a rip to this glitch that seems like it'd be incredibly simple to fix: either put Genghis Khan back in the game, or force old event buildings that are expired to be removed from player bases, regardless of whether they have logged in or not.
It is incredibly infuriating to a player attempting to move up in medals to lose 39 medals when it can take several hours to gain that many. I understand that the changing of how crashing affected battle results was necessary, but in order for it to work these sorts of fatal issues need to be addressed promptly. This has been going on for a while now and I know I am not the first to notice as it has been mentioned in numerous other posts.

 

[Hong Kong Army®]

I have experienced this twice when im trying to get into dynasty league, and I have a post with pics:
https://forum.nexonm.com/forum/nexo...ose-of-you-who-are-struglling-to-climb-league

 

[WarrenX148]

Indeed, I'm in the same boat. A setback from 3050 to 3011 is a huge one at that medal level, and it's happened to me at least 3 times. Most times I notice the Dais but clearly I didn't those times, nor should I have to. The bug causing the crash should simply be fixed.

 

[Eddie F1]

What this tells us is there is no server-side clean up code. Old event buildings remain, upgrading buildings stay that way and obviously no checks for instant max walls, 2+ TCs, multiple buildings in the same place, corrupt base data to crash your game on load, accounts with 1bn crowns.

Elementary fail.

 

[WarrenX148]

Wrote CS about this issue. As expected, I received a cookie cutter response accusing my hardware of being at fault. Not only is my device brand new, but it also ran the game flawlessly for the other hundreds of attacks I have launched. Why would the hardware suddenly decide to be the issue the three times I attacked someone who happened to have Khan's Dais, at precisely the time that Khan would be spawning, hmm?

Seraphine is it possible to have this looked into? (Hope I did that right). It is very obvious what the problem is and I find it borderline insulting to receive a response from CS faulting me for it.

 

[Guest]

This is being looked into. If you happen to see more of these players out there, send in a support ticket with the name of the player and it will be taken care of!

 

[wmmumm]

Seraphine I still have my khan tactic card. If I use it to attack will I crash and lose the battle

 

[Guest]

If you still have the dais and Khan can be spawned, that is what's causing the crash issue.

 

[Quovatis]

The Khan building is the problem. Using Khan (if you still have him in your inventory) shouldn't be a problem.

 

[wmmumm]

Seraphine. I do not have the building but I still have the tactic card in my troop tray

Since the game seems to crash when Khan spans from the dais, are you sure we can still use the tactic card without crashing

 

[Guest]

That should work, only Khan's dais seemed to be an issue.

 

[Nathan Win]

What this tells us is there is no server-side clean up code. Old event buildings remain, upgrading buildings stay that way and obviously no checks for instant max walls, 2+ TCs, multiple buildings in the same place, corrupt base data to crash your game on load, accounts with 1bn crowns.

Elementary fail.

Yup most of the data is stored on player's device, hence, it's so easy to hack the game. The devs took the cheap route and now it's difficult to catch cheaters regardless of all the "security improvements" in their updates. Until they move most of the data to server, cheaters will not go away.

 

[wmmumm]

Seraphine Can you confirm w/ CS that if I use my Khan tactic card during an attack, I won't crash? based on what i've seen attacking bases that still have the dais, the issue is not the dais. The game crashed when Khan spawns from the Dais.

I'd appreciate a firm confirmation from CS.

 

[Guest]

wmmumm I talked with one of our Support leads and we've seen no indication that there's a problem with the tactic. The building was meant to expire, which is why it's now causing some complications.

 

[wmmumm]

Seraphine I'm questioning your response because support had not exactly given consistent (or correct) information in the past. If you're claiming he crash is due to the Dais itself, then I believe you guys aren't really sure of the exact reason it's crashing.

I can 100% confirm that the crash doesn't happen until the khan spawns from the dais. If you can prevent khan from spawning, you don't crash.

Based on what I've said, can you confirm I won't crash using the khan tactic card? I've saved it this long for use of when a special occasion occurs in war where I absolutely need it. I'd hate to crash during that occasion

 

[Guest]

wmmumm We have not received any crash complaints regarding the tactic, and since that was not time restricted like the dais things should be fine.

 

[wmmumm]

Seraphine Should be fine? or Will be fine? it'd be great to get an actual 100% confirmed (and tested) answer. I'd hate to let my alliance down, as I will most likely use it in an important war situation.

We've been burned many times by CS, so its really hard to trust any answer, especially one that is based on an assumption. I've found these assumptions from CS are usually wrong.

 

[Guest]

wmmumm Since the unit itself was not time sensitive like the dais, there should be no issues. We have only seen crash related issues when it came to the dais and not with the tactic itself.