No instant retrain

[Rogue Squirrel]

For over a week now I haven't been able to use instant retrain - the screen either goes black and the video fails to load or it lets me watch the video but then gets stuck on a screen that says it's processing my request but nothing happens. Sort it out please

And while I'm here I would also like to point out that nothing has been done to solve the lag problem. There are certain times of the day when it gets really bad and the game is unplayable. Will this problem ever be addressed (or even acknowledged) or are they expecting everyone to buy high end devices to carry on playing?

 

[theBobNamedDan]

I have the same issue at times. My work around is this.

close out the game, open it again. Wait 5 minutes, then go retrain again. The second time has always worked for me.

there is some bug in the video loading system. Sometimes the videos freeze and it causes problems.

 

[Rogue Squirrel]

Thanks for the advice, but I already do this.....recently even this hasn't helped me.

There's only so many times I can wait, log in again, and then retry without any success before I just give up and start retraining everything manually. The biggest problem is that it usually means I don't have my strongest generals available for a second war attack