Please help my friend he lost all his medals

[Nickimp9]

My friends had 1200 medals earlier today then he went on again later and he had 0 medals can someone tell us why? or help fix it.

 

[NoticeMeSenpai]

Cry more cheater

 

[parbeiny]

Not all the players who have been sent there are cheaters. This happened to me last friday and it's still not fixed. I have been saying this from the beginning, I'm not a cheater, I have upgraded my buildings fair and square, one day at a time. How pathetic of Nexon/BHG to get honest players and cheaters mixed up!! I am giving up on this game I used to love.