Which has always made their shabby and apathetic treatment of their one active game and its playerbase all the more mysterious. Sure, there are probably many irons in the fire and all their Glassdoor reviews mention having incredible work/life balance for a game studio. That's certainly something to be applauded in this modern world. Still, the obvious lack of support, bug fixing, and long term vision have been readily apparent for years. Quite baffling.
Have we already forgotten how chat, the ability to donate, and join/leave alliances, i.e a major and basic part of any game like this, was broken for SIX WEEKS a couple of summers ago, with very little in the way of communication and sense of urgency in regards to fixing it? Hell, I've never experienced it, but the game has been unplayable due to persistent lag for many folks for months now. Lots of things can and will go wrong with any game. It happens. That it happens when the studio only has the one game, and with stunning frequency, is the issue here.