War Base that can't be beaten (or even attacked)

[Vincenzo Wind Warriors]

We're in war with ProdigalThieves at the moment and their player Danites can't be scouted or attacked. An error message "there was an error retrieving player's data" appears and any attack attempts are used up. This effectively makes them unbeatable. Nexon CS said they will investigate and take action against the player if appropriate but won't inform us of the outcome for privacy reasons and can't/won't reinstate any lost Glory.

I remember this being an issue just after the last update when player(s) hadn't updated the game yet but we're well beyond the last update and you can see that Danites has logged in about 4hrs ago.

Has anyone else experienced this lately?

Very frustrating and Nexon's response re. the Glory seems patently unfair.

 

[Vixen]

Prodigal Clint

 

[jmemira]

I think Rough Diamonds experienced the same thing in a war they were facing. Our player Danites has been completely locked out of the game for seemingly no reason and has been trying to get back into the game frantically but to no avail. He has done everything possible, including emailing customer service but we worry that they do not respond to tickets on weekends.

I don't know what caused this sudden and devastating glitch but if anyone has any further ideas or solutions please let us know we have exhausted our teams collective resources and tried all the fixes that usually work (reinstalling, different devices, etc).

 

[Prodigal Clint]

Vincenzo Wind Warriors Quang t legend as mira stated we r doing everything on our end possible to fix this situation. In the meantime, I sent out an alliance mail that stated to leave ur #25 unhit for now to even up the playing field while we get it sorted : )

so no worries, we can both focus on the war at hand for now. GL, HF

 

[Kraitok]

Vixen everything Mira said, Danites has sent in 2 emails without a response thus far so we're at an impasse until customer service responds.

As a sign of fair play we won't be attacking your #25 iron age base btw.

 

[Thebigtfish]

Lol. Iron age base. Sandbaggers. Why do you sandbag. Out of principle would have hit that base and told them not to cheat

 

[jmemira]

I will add that we will not hit your iron age base #25 unless we have clearly won the war and then in the last minutes will do so for the alliance xp.

 

[Max_imus]

Its their biz if they use sandbag or not. We wanna keep warring fair so we are gonna make max starts possible 120 (inestead 125) with this decision on both sides.
GL Wind Warriors

Thebigtfish

 

[Vincenzo Wind Warriors]

Thanks guys - appreciate the reply. We should have thought to get in touch before the start to arrange that - would have been great to even things up. Unfortunately we made the call not to seriously compete before kickoff. We were almost certain you would clear us and knew it would be pointless to throw everything at your hardest bases if we were always going to be 5 stars short. So we're just going for 1 star for xp, loot, rubies.

Good luck getting your player back and we'll give you a much better contest next time!

 

[Vincenzo Wind Warriors]

One other thought - would you be open to fighting a no troop cards war the next time we meet? No cards in SH and no cards used for attacks by either side? You'd be a great challenge for us and we'd love to see if we could give you a run without all the stupid elephants etc!

 

[Kraitok]

We're always up for a no cards used war!

 

[Vincenzo Wind Warriors]

Outstanding! We'll be in touch when our paths next meet.

 

[Vincenzo Wind Warriors]

Thebigtfish

We've just started trying a sandbag base in the last few wars to see if it helps prevent the repeated matchups against top 10 and 20 alliances who have 10+ bases much higher lvl than our best. Those wars are no fun for either side!

So far the jury is out. We're just outside the Top 100 and we've had 3 wars against alliances that were less developed than us and 3 wars against stronger alliances (no.70 last war, ProdigalThieves this war and a Korean alliance with several bases lvl 230-260.) Not sure it's giving us any clear advantage so far although we haven't drawn one of the monster top 10 alliances when using it (touch wood).

We'll keep experimenting with and without it and then make a call about dropping it or not.

 

[Thebigtfish]

Thanks so much for the reply. We are in the exact same situation. We are just outside top 100 but get matched up against top alliances that dump 5 fake bases at the bottom and we have no shot. We were considering this approach but we just can't do it. Let me know how it goes if you don't mind.

 

[Thebigtfish]

Thanks for the reply. We are in the same spot. Experiencing the same BS. Let me know how it goes.

 

[Vincenzo Wind Warriors]

I feel your pain! We refused to do it for months but like you kept getting matched against massive mega alliances with several sandbaggers. We absolutely don't want more 1 sided easy wars - that's even worse than the unwinnable ones where at least you can test yourself against great bases. If the sandbag leads to more matchups that are too easy we'll definitely drop it. We're just trying to engineer more competitive/close/exciting wars then the Dominations matchup system can currently provide. Will definitely keep you posted once we get a bit more data.

 

[Vixen]

Great solution from a team who want a fair war

 

[Jedi Kurt]

Any news what happen to this and how long did it take to have this issue resolved my GA account is having same issue I've already contacted CS and theres no ETA on when it will be resolved

 

[Jedi Kurt]

Any news on what happened to the account?
Im habing same issue and CS gave me indefinite time on when it will be resolved
Thanks