Alliance member number problem

skysblue

Approved user
Joined
Oct 18, 2015
Messages
75
Hi guys, the max member number of my alliance Super China is capped at 46 instead of 50. Does anyone have same issue? How was it resolved? Asked CS twice but got the same "be patient" reply. Wonder how this could code wrong.

Thanks,
Skysblue
 

Porcupine

Approved user
Joined
May 19, 2015
Messages
461
We have this issue as well.. It's slowing down the progress big time. We've been crying about it to CS since 4 months and all I get is be patient.
 

acied

Approved user
Joined
Mar 31, 2015
Messages
293
We have 51 places in our alliance, but they don't care.

Just keep on playing (a little bit unbalanced)
 
G

Guest

Guest
It's on the list of things to fix. For now, when we come across Alliances with more than 50 players, we kick the players over 50. I've been working with some other people about the issue joining over a certain number, but haven't been able to repro it. I'll try to join Super China and see what happens.
 

skysblue

Approved user
Joined
Oct 18, 2015
Messages
75
Thank you IronAngel for getting back on this. Somehow we were never able to have more 46 members in the past few months. If we kicked 1 out, another one will join in a few hours. This is weird. It happened on my previous alliance as well.

Hi Porcupine, would you like to try join us and I join your alliance to test?

Thanks,
Skysblue
 
G

Guest

Guest
I wonder if it's more related to where you appear on the Alliances list - if people aren't searching specifically for your alliance, perhaps the way the list is sorted in the initial screen is the problem.
 

skysblue

Approved user
Joined
Oct 18, 2015
Messages
75
Hmm, but that can't explain if we kick 1, another 1 will join in a few hours at most? We are trying to add a few more hands so that we can make to the top 100 and become more visible. We are only 300 points from that.
 
G

Guest

Guest
I joined by specifically searching for your alliance and clicking Join - do you know how others may be trying to find you, or if they are getting erors?
 

Porcupine

Approved user
Joined
May 19, 2015
Messages
461
Sorry Ironangel and skysblue I just saw your replies.

My alliance name is "The 1st Dynasty".

We get full at 48 members, inside the alliance it shows 48 allies but outside (leaderboard and alliance page) it shows 50. It's not just a visual bug as I tested it several times; I left, had someone join instead of me and tried to join in again and failed, got the "alliance if full" error. Beside the countless times i lowered the minimum medals to zero to test it, no one joins.
 

Porcupine

Approved user
Joined
May 19, 2015
Messages
461
Due to observation we know our alliance does not show on the alliance list if we have more than 43 members, beyond that no one joins unless they specifically search for the alliance or see it on the leaderboard.
 

skysblue

Approved user
Joined
Oct 18, 2015
Messages
75
After I used the second account, I think I know the reason. Once an alliance hits 46 members, it will not appear in the "join alliance list" of a player looking for an alliance. The only way for them to join is search by name or the alliance becomes visible at top 100. This appears to be by design for certain purpose but Would be great if IronAngel can confirm it
 

Guinevere

Approved user
Joined
Aug 20, 2015
Messages
142
Same with our alliance. 46 members but if one is booted another joins within minutes, still capped at 46. Aussie Rules 2. As leader I have also been locked out of the game for two days :(
 

skysblue

Approved user
Joined
Oct 18, 2015
Messages
75
Ironangel, I am sure you guys are busy with the big event next month. When you get a chance, could you please address the issues from Porcupine, Guineverse and myself. Thank you.
 
G

Guest

Guest
Yep. We know we need to make the search better (and in general help facilitate finding Alliances!). There were some small server side improvements over the course of the last few weeks, but the overall fix will have to come after the next big release. The best solution is to participate in the Alliance Forum, and we'll be running some Facebook posts to advertise your Alliances as well. I wish I had a better answer than "it's on the list", but...it's on the list.

We're also looking to take steps to make sure alliance membership is up to snuff (i.e. your alliance has the same number of members on every page, and they are all verified members). That is something we are looking at doing sooner; depending on how pervasive that issue is. If/when that happens, I will update so that players know why things are changing.
 

acied

Approved user
Joined
Mar 31, 2015
Messages
293
46 seems like a magic number

if we have more then 46, almost nobody joins (not bexause of the max issue)

once we have 46 or less, we get flooded with people who join.

So here is another magical number 46 on alliance count.....

we can add this to the other magical number "16 minutes on training blessing left causes a fail on training time"
 
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