Crowns lost and alliance

Dagrims

Approved user
Joined
May 2, 2015
Messages
3
Server Maintenance - 1,200 crowns lost along with more than 300 medals

Username on game - Dagrims

Upon loading the game after the most recent server maintenance, I lost the 1,200 crowns I purchased with the starter pack, resulting in -272 crowns. I also had more than 600 medals, and loaded to find myself at 302 medals. I took a picture but am getting an error when I try to upload the attachment. It would be no problem for me to email this screenshot if I knew the appropriate email address.

I would like to be credited back the lost crowns, or I would like a refund for that purchase. I will contact Apple to follow up if I don't receive a response from the developer.

Thanks,

Dagrims
 

DomiNationsVigiles

Super Moderator
Joined
Feb 23, 2015
Messages
199
Wait. You are telling me I have to have faith in the company that just stole several hundred dollars from me? And, not only that but I have to gain my medals BACK because they can't fix the issue? ARE YOU SERIOUS??? You are either a moron or just really gullible.

FireRunner - we are working to restore things. Please keep an eye on the thread discussing the topic.
 

Xx-Saber-xX

Approved user
Joined
Apr 3, 2015
Messages
177

Shells

Approved user
Joined
Apr 30, 2015
Messages
79
Will medals won since latest update be added onto to reinstated lost medals?

Or are we wasting our time. A response to this question would be nice... Already have enough irate members.
 

MadFury

Approved user
Joined
Apr 7, 2015
Messages
297
Don't worry mucho I figured some of our members must have gotten booted even though it shows everyone's still in the allaince including you. Most of the guys were affected some way or another. But the allaince is still here rejoin when you can or message me.
 

TheOneLeggedOne

Approved user
Joined
Apr 25, 2015
Messages
211
I've spent a load of money on crowns to get myself to a reasonable defensive level (medieval/ Roman). Purchased a 5day peace treaty on Friday afternoon, and got attacked and looted Saturday night whilst doing upgrades... You read on the forums, that there are a lot of people out there NOT playing by the RULES, at the obvious expense of the people like US,who are paying good money to play FAIR. I've sent a report/complaint to customer service, waiting on a reply. Also thinking of asking for a refund of the $500 ish money I have spent on crowns, if they do not sort this MESS out ASAP!!! This game studio Need us fee paying players too stay afloat, or they will go bust again and we will never get our money back. Maybe they could give US Honest Money Paying players a BONUS 100,000 crowns as a SORRY we Screwed You, Compensation Package!!! Then we might be able too Compete on a LEVEL playing field with the Scumbags out there...
 

bialynia

Approved user
Joined
May 3, 2015
Messages
3
Wait. You are telling me I have to have faith in the company that just stole several hundred dollars from me? And, not only that but I have to gain my medals BACK because they can't fix the issue? ARE YOU SERIOUS??? You are either a moron or just really gullible.

Erm... no. By your own admission, that would be you.


Also thinking of asking for a refund of the $500 ish money I have spent on crowns, if they do not sort this MESS out ASAP!!!

Why? Why would you do that? What are you two going to do next? Send the rest of your money to a Nigerian 'prince' so he can release $10,000,000,000 to your bank account?
 

EndTimes

Approved user
Joined
Apr 6, 2015
Messages
125
You have to call apple support to get the money back...it will take about an hour waiting on hold and giving them all of the information, and the best thing is that you get to keep all of your base lol.....just get your money back!
 

In10se

Approved user
Joined
Apr 14, 2015
Messages
82
FireRunner - we are working to restore things. Please keep an eye on the thread discussing the topic.
Guys at least nexon are on the issue wait till its back i have no doubt they want to fix things - i am the number 2 player and lets all bear in mind the game was in beta - i have faith since dominationvirgil became a mod there has been huge improvement - still a long way to go but at keast he is proactive and hates cheats and cheaters as much as we do - i spent over 5ooo GBP on this game and if they restore criwns and medals then i will still support the game - I am showing 46000 negative and my medals dropped from 1840 to 1700 whic if not restored then i will agree with you all but till then lets wait
 

Attachments

  • image.jpg
    image.jpg
    93.6 KB · Views: 74

TheWise

Big Huge Moderator
Staff member
Joined
Apr 21, 2015
Messages
483
Thanks Rboll - should be all set. If you need further support though, please use the in-game support channels! Thanks!
 

phandam

Approved user
Joined
May 3, 2015
Messages
2
Negative crowns still

I still have negative crowns, gained back some of my medals but still missing around 30 Sent this via I. Game channels but responding to your message saying all is fixed now. Player ID = 701944
 

Ancalagon

Approved user
Joined
May 2, 2015
Messages
2
I still have negative crowns

Guys I wrote a ticket, read mail that the issue was fixed but I still have -522 crowns. My id is 2939985. I bought crowns yesterday!
 
Top