I wonder if that's true. This is a novel idea, but why should a faulty software product be different than any other faulty product. It's that way because we simply accept it. The company is completely aware of the defects in the product, yet still encourages and facilitates in game purchasing of game currency "crowns" for real world money (dollars/euros/etc.). The rub is that the developer does not inform the consumer of said issues - caveat emptor. The consumer, having invested small or large amounts of money in the game, is left to discover the issues for him or herself: Hacks, exploits, cheats, and most grevious of all, code patches that negatively impact what the customer has paid real money to accomplish in game. And, to put the cherry on top of the fail shake, the development company refuses to communicate with customers, many who have sunk dollars into the game, to address issues that persist for days and weeks at a time. If this were anything else but a game, a software product, the actions of the company in question would border on fraud were they to continue for a period of time not to exceed a month. So that's my tipping point, and that's how I'll deal with it. I don't expect immediate results, but I also won't allow my money to simply have disappeared.