Weekly Feedback Thread 6/9

[DomiNationsVigiles]

Hello! In order to gather feedback in one place, we'll have a thread each week in this forum where you can comment with your feedback - good or bad - that I will gather into a report for the team. A few tips:

1. Be precise! The more precise your feedback, the better the team will know what you mean and how to address it.
2. Be polite. Please keep criticism constructive and to the point. Intentionally provocative or inflammatory feedback will be excluded.

We're hoping to turn this into a weekly thread, so please participate!

-DomiNationsVigiles and the team

 

[SupremeLeader]

Omg.. You guys actually exist..

 

[reddevil]

Please fix the bug that players are attacked multiple time without receiving peace treaty ( defeat in all attack) and even we are having the peace treaty, we are still attacked. I got 5 attack in one night and lost nearly 40 medals even I got defeat in all attacks. Also, the replay and result do not match, when I watch the replays they are totally different from the result shown in replays list. Please fix it as well.

 

[Redgar]

1. Ban cheaters asap and non-stop 2. New AI is worse than old one in multiple places (tens of bugs listed in many topics) 3. Defense buff is too strong and does not match current economy, matchmaking and prices. 4. Nations balance is still romans-oriented.

 

[TacoJeter]

1. Ban all the industrial age cheaters. It's not enough to just revert them back to enlightenment age as the made a joke out of this game by their actions

 

[reddevil]

Not all the industrial age are cheater. Those top players are promoted to industrial age by hackers. They are not that stupid to hack moved up to industrial age while they appear on the top of leaderboard. The proof is they moved up to industrial age together and at the same time. There is no coincidence like that.

 

[Nathan Win]

Here are some common issues that most of us want to happen:

1. Ban game hackers (those in Industrial age) and forum spammers
2. Fix the AI troops issue. They're so stupid, roll them back to pre Oil Boom Update
3. More acknowledgment and responses from Nexon & BHG
4. Better QA for any new patches and updates before rolling out to players.

 

[Redgar]

Add another wonder - Refund. Because Refunds make wonders lol ))) and sorry for offtopic.

 

[Nathan Win]

This is from the lead designer of BHG...funny how he thought the update will improve the troops AI. That is far from the truth.


Q: ​With the next update, do you intend to add stuff for all players or only for those who buy a lot of crowns and are in enlightment age? Because I play like everyday since the release and I only spent like 13€ but i'm actually still in Gunpowder age. So if u could put some new contents for the big majority who still are below Gunpowder age, it would be great. -- Proctor via the Forums
A: We like to add in something for everyone with each release if possible. For the Oil Boom release, in addition to the new oil content in Enlightenment Age, we also changed quite a few things for earlier ages. The biggest change is that now troops have better combat logic and will take more efficient routes when moving, focus fire more often on the same wall segment, and ranged infantry will now switch targets when enemy troops come into range. We have also significantly increased the attack and hit points of Generals, as well as buffed the nation powers of France, Germany, and Britain, amongst other changes.

For the Industrial Age release, expect to see a new Medieval Age campaign, a limited time blessing for all who update the first week of release, an increase in medals won or lost in battles, and several interface improvements.

 

[Cailan_sky]

so my biggest complaint is I have upgraded maxed out troops, I am lv 68, Now, , and even when I attack a low lv not maxed out defense low 40, I get swarmed and totally destroyed!
I am about to quit, because raids now are crap! Can't gain any money for major upgrades, and what is making me the most angry I dropped 100's of medals and went from a silver 2 to a silver 3!

 

[Shells]

Just read your forum posts and you will get a weekly update report... One only has to look to see where problems are Seriously?! Remove the hackers from your servers PERMANENTLY, you are not preventing people from hacking at all by letting them stay and keep their maxed bases and medals attained. Fix your game. The rest can wait for all I care. This game is useless against people with unlimited crowns obtained through these hacks.

 

[duradrinx]

1 Rollback the AI change. As you can see from the amount of complaints it is broken and unwanted. The down time between fights now is way to long and too expensive to use crowns.
2 Ban all cheaters for good.
3 Help us progress. Buildings from high Enlightenment to Industrial Ages are unrealistic. Lower the prices or better yet improve the vault drastically, we will still have to earn the upgrade but won't lose hours of work while sleeping.
4 Better communication from developers.
5 A test server so rthis type of debacle doesn't happen again.

I really want cheaters gone! I mean it was demonstrated yesterday that people hacked into user accounts. They actually posted info including crowns bought. While this is going on there was no word from the developer.

 

[Redgar]

Yea, they speak like they haven't killed the game with the latest update. Probably, They still haven't received enough refunds and 1-star ratings

 

[This game is laggy]

Thanks for this. I wasn't aware that the answers have been posted.

 

[leoelephant]

I am sure i am not the only one that has positive opinion on the updated AI. The new AI is overally better in my opinion.

For example, previously if the rally command is beyond a wall block, units in the rectangle wall cell will start shooting wall if there is no gap in the wall which is between rally point and units. The new AI improves a lot by asking units to find a way to walk out and move to the rally, even if they need to move opposite the rally point direction to go through a gap in the wall of the opposite side. This is cool and much smarter than before.

The suggestion for rally is that if the target rally attaching building is destroyed, the marching troops should stop immediately and re-choose their favourite targets.
I did notice that (but not 100% recheck it) the units sometimes donot move in straight line to the rally point. This is quite frustrating and nonsense. For example, a unit is ordered to move to a point 5 grids away at north east, the unit will move 3 grids to east first then move north 3 grids to reach the destination. This is unacceptable, the purpose is it should move directly to north east destination if there is no wall obstacle

Regarding to balance, I feel that Redoubt is a bit OP. I still remember the earliest version its vision is 4. Now it is 6 (even though the description says 7). I feel such a long range makes it too powerful when defending. My suggestion will be: either shorten its range; or a better balance is to narrow the angle width of its shooting covering sector. So it is possible the raider can use tank to absorb redoubt shooting 5 o'clock while infants/archers can attack from maybe 8 o'clock direction. This balance will test the skill of raider. The current redoubt is so strong that the only solution is to sabotage it or tank it if it is well protected in wall.

 

[Redgar]

The ones I agried with, agreed that AI is worse than previous because killed many combat tactics. Can you tell us age, level, nation and army you're using? And volume of total loot scored?

 

[thrillhouse]

In their defense, I have noticed my troops attacking the the same piece of wall... although, in some cases, there was already an easy opening nearby to go through. It's not every time, so that's a plus.

 

[duradrinx]

I would like the you are being scouted issue fixed. I have not been able to log in for 15 minutes. Force closing does not help.

 

[xGraves]

I do feel the need to start by saying, "The lack of customer support makes it hard to write any of this without malice". Anyway. First, BAN THE F*CKING HACKERS. We all see them "up there" on the leaderboards, clearly in the industrial age. Super discouraging. ...I'm sure you've already heard about a lot of long time players leaving this game behind because of it. Correct the poorly updated combat AI. The units are comically bad now. Soldier units walk around defenses to attack pointless buildings. When they get there, the few that haven't been murdered by the newly OP defenses, circle around the buildings before stepping ON them and then pausing before they finally attack. The pikemen, and the like, are so fragile that they're useless now. Most people in my clan, including myself, no longer build them. The strategic options are dwindling. Rally is busted also. Like many others have suggested, just bring back the old design in the mean time. Love what you've done with the generals, all of it. Defenses, as previously stated, need to be nerfed. Specifically the knights. I regularly lose my entire army to players 20-30 levels lower than me. Battle tactics, though OP, are essential for every battle. This game was fun because you could continuously raid (which you needed to gain enough resources to actually upgrade anything). Not anymore. I get one battle, which I usually lose, before having to turn the game off to wait the 30-60 minutes for my army to regenerate. I'm happy to spend my money, and have, on a game that's fun and works properly. I won't be spending my money on speeding up my troop spawn time. Nations need to be rebalanced. (I chose the British... I guess that's just on me) Sorry about the novela, - Graves (Grand Emishi)

 

[dusk3dawn]

Good luck nexon-bhg. Please do not waste the potential of this game.