Weekly Feedback Thread 6/9

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WillyP

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Jun 9, 2015
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First off I just wanted to say that this has been by far my favorite mobile game and if I didnt love it I wouldnt bother writing this. Now to complain. I think offense needs to get its edge back after this last patch your army is far weaker and the defenses crush them. I am in gunpowder age and lost almost half my army to a classical age player. If I have to lose my army to gain 40k in each resource I will literally never be able to leave the gunpowder age. I think players werent used to the nonstop attacking this game had but any good player knows a good offense is the only defense in this game. The AI are kinda dumb but still very useable. All in all I think nerfing the ability for your army to be rapidly replenshing and dangerous is a massive mistake. This game isnt about defending its about attacking (aka the fun part) and when you take that away its not fun anymore. I expect to be constantly attacked and when I log on I like to return the favor. With the patch its basically a standstill. Im not dangerous enough to accrue enough resources to build but my defenses are good enough that almost nothing is taken from me. VERY BORING
 

finger

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Apr 27, 2015
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Thanks for showing some presence on the forums.

​My Biggest Gripe: When I spy with my highly trained hunters eye a bunny on my lawn and I go in for the kill 9/10 times I end up selecting the forest itself. This drives me nuts can you move back the selection area for forests to the tree line? I play on a Iphone 5s.

Second Biggest Gripe: Please give me a reason to not hang out at 200 medals sniping poorly made bases with no walls. I am in Medieval age and my gold collecting strategy is build 65/15
H samurai/archers then snipe farms/caravans and poorly guarded storage's. Not even your strange AI changes can stop me from chaining raids for large profits.

What I want is some sort of incentive to move up in the leagues. I feel like what I'm doing is broken. I barely know how to use half my units effectively because its just easier to do it my way. Most of my guild is GP and Medieval and we are all sub 400 medals.

Please provide a reduced loot penalty to keep me from taking advantage of players in Classical age.
Please find some way to make league rewards appetizing. More gold/food per win? Crowns? Increased chance for random trade goods? Cookies? Win Streaks?
 

Silver Fox

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First off I just wanted to say that this has been by far my favorite mobile game and if I didnt love it I wouldnt bother writing this. Now to complain. I think offense needs to get its edge back after this last patch your army is far weaker and the defenses crush them. I am in gunpowder age and lost almost half my army to a classical age player. If I have to lose my army to gain 40k in each resource I will literally never be able to leave the gunpowder age. I think players werent used to the nonstop attacking this game had but any good player knows a good offense is the only defense in this game. The AI are kinda dumb but still very useable. All in all I think nerfing the ability for your army to be rapidly replenshing and dangerous is a massive mistake. This game isnt about defending its about attacking (aka the fun part) and when you take that away its not fun anymore. I expect to be constantly attacked and when I log on I like to return the favor. With the patch its basically a standstill. Im not dangerous enough to accrue enough resources to build but my defenses are good enough that almost nothing is taken from me. VERY BORING



Lol. I'm in Medieval age, i'm playing as British. And i can raid gunpowder age as well.

How could u lose ur troops to classical age, how good r you, really?

My favorite troops r: 20 pikemen, 15 longbow men, 3 knights, 3 balista with mercenaries and war tactics to help.

---------------------------------------

My problem is :

1 - Ban the hackers.
2 - Fix the bugs: Unlimited crowns, foods, golds, hack 1 hit... They r making ppl lazy, really. I hate seeing my friends quit this game after deciding to hack and get no reason to keep playing.
3 - Make the league more interesting, give back 10 crowns to who r over 800 medal per day. I see no reason to keep staying in a place that give you nothing while you r getting raided everytime.
4 - New AI is ok but sometime they attacked same wall when a way to go was next to them.
5 - last: British is still weak compared to other countries. Plz make their ranged troops better.

Sorry for my english. I learn it by playing game, not in a school :)
 
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miasmic007

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Apr 8, 2015
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105
Real Talk: BAN ALL CHEATERS!!! It's the only way to save your game with what's happening on you guys nowadays. People will just ask for a refund of their purchases if these no life cheaters still exists. Don't ever have a sympathy on them, they're just a pests. Start eliminating them to set as a good example to all. We want a clean game and community!
 

David Pasquinel

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Apr 5, 2015
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192
  • Ban the cheaters, they are emptying the game. Resolve the various exploitabilities of the app. If there is a ton of cheaters, it's because the security is not strong enough.
  • Troop AI is horrible at the moment. You guys need to extensively playtest your updates before releasing.
  • The app lacks stability. It lags more than some complex 3D games and shuts down itself frequently for no apparent reason.
  • Support service is subpar. They only seem to care if you spent money on the IAP and is on your way for a refund.
 

Darknite

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Apr 16, 2015
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34
Let's go:

1 - The game crashes CONSTANTLY. I can play maximum 1 battle, then I have to close the app and open it again. The game crashes after 1-2 minutes. This problem got even worse with the last update. I have an iPhone 4S.

2 - After the update, I'm losing too many troops. I'm in the Elightenment Age (120 troops) and I lose 50-80% of my army when attacking someone in the Medieval or Gunpowder Age.

3 - The AI is much worse than before.

4 - Thigs are getting too much expensive and lasts too long to upgrade. 4M gold to upgrade one single wall is a "little bit" exaggerated, don't you think?

5 - Cheaters that put 25 archers to achieve 100% victory MUST be banned!

6 - Greeks are waaaay too weak. The nation had 3 main advantages (good cavalry, 5minutes less for upgrades and 10% refund). The first got nerfed, the second is USELESS as current upgrades take weeks to complete and the third was extinct. "Awesome!"
 

DestroyerArcher

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Apr 14, 2015
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122
Reduce costs of upgrades and walls, and buff economy a good amount, to add more resources to raid. Make cavalry raiders ignore houses(make houses not count as a resource building), ignore defending units, make game no longer crash on (Labeled devices and below)IPad 2, IPhone 4, etc.
 
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Vader

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May 21, 2015
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29
Let's go:

1 - The game crashes CONSTANTLY. I can play maximum 1 battle, then I have to close the app and open it again. The game crashes after 1-2 minutes. This problem got even worse with the last update. I have an iPhone 4S.

2 - After the update, I'm losing too many troops. I'm in the Elightenment Age (120 troops) and I lose 50-80% of my army when attacking someone in the Medieval or Gunpowder Age.


3 - The AI is much worse than before.

4 - Thigs are getting too much expensive and lasts too long to upgrade. 4M gold to upgrade one single wall is a "little bit" exaggerated, don't you think?

5 - Cheaters that put 25 archers to achieve 100% victory MUST be banned!

6 - Greeks are waaaay too weak. The nation had 3 main advantages (good cavalry, 5minutes less for upgrades and 10% refund). The first got nerfed, the second is USELESS as current upgrades take weeks to complete and the third was extinct. "Awesome!"

I agree! Mostly with the ones in bold.

1. I am with the exact same problem. And I have a Iphone 4s too.
 

Redgar

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Apr 9, 2015
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1,394
So, dear Nexon you've got enough feedback which is mostly the same and was obvious even before? Now do something today or give us estimates.
 

Ragnar Lodb

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Jun 8, 2015
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4
The AI The AI the AI...i cant believe people Care about any other stuff that the AI! ..banning cheaters, fixing disturbing bugs gitta be secondary! ..The game is about the strategic challange in attacking the other bases, and without a prober AI for that part the game is uninspirering! I cant even describe the frustrations I encountered dooing battles...there is no agression in the troops anymore, and the stupidity of the troops is overwhelming! Whatever bugs you had with the previous AI it is nothing compared to this one..I liked the old one, and so what if one or two troops acted stupid, but Now...non acts with a war like sence! Please just quickly applied the old AI... And then we can deal with cheaters and other stuff afterwards! ..Im out soon, and so are my future purchase, if this AI is not fixed.. ..otherwise - Good job, good game..and too bad about this wierd update! ..major mistake
 

icebergler

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May 15, 2015
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Here are things that would improve the game play, listed as problems and possible solutions:​

(1)
Few Strategies available to protect your resources.
While maxing defensive blessings is helpful sometimes, often a player trying to drop medals will attack a few buildings which will use up your defensive blessings. A few min later another enemy will attack with a much easier win since you no longer have blessings. As the game plays now, there is little incentive to spend the time farming for trade goods to replenish defensive blessings because of how inconsistently they are used for real defense.
Solution: Make defensive blessings time dependent rather then single use. This will allow players to plan there defenses and time off of game better so they can log in to gain resources needed for blessings and then buy more blessings. Another option would be to require at least a 3 or 4 star victory, or provide a very short term shield after defensive blessings are used (1-2 hours)

(2)
Too few Tactical Strategies available when attacking.
The current balance makes troop placement and order of attack less important then type of troop. While placing archers next to forest defenders and attacking walls near resources are two effective tactical decisions available, the AI and building xp are such that attacking certain buildings before others is not really needed. You either have alot of high xp troops or you don't.
Solution: Unfortunately I am not sure exactly how to fix this since it requires subtle tweaks to troop and building AI. But in general I think making more variation the attack and health of defensive structures as they relate to each troop. For instance make ballistic towers have more damage to Calvary but easier to take out by other troops. You could also give an option in the barracks to spawn archers or infantry. That way you would have to think about how your attacking troops will interact with the particular type of defensive troops.

(3)
No information on future troop and technology costs.
Most people plan out a few upgrades in advance, but as your upgrading buildings or the town center you are unable to plan how much resources you need.
Solution: A) task one of your employees to spend 3 hours updating the community wiki. B) task one programmer one day to add future cost data in the game. The fact that this basic information is not updated on the wiki or in game comes across as poor customer service. While the community wiki is a great resource, the fact that it is not supported perpetuates the perception of poor customer support. Really it would only take a few hours of work : )

(4)
Farming requires little skill, is tedious and random. The problem is not that farming takes to long or that upgrades are too expensive. The problem is that players have no control over how quick they find good resources or how to find large resources. This is directly related to the lack of incentive to gain metals. Basically there are only slightly larger loot opportunities as you gain metals (although I have not gone above 1200 yet.
Solution: Option A) Make Town Center slightly smaller and have it hold more resources and add a small about of extra walls. This would incentivize people to build their layout with the Town Center in the center, which would make those players gain metals quicker, which would in turn incentivize people to farm at a higher metal level. Option B) Make loot bonus much high. Option C) Proportion loot by number of stars. The mills and banks would have the same loot structure, but you only gain 50% of available loot with one star, 75% with 2 Stars and 100% with three stars.
 
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J Brister

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Jun 1, 2015
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5
If all the other posts haven’t stressed this enough banning all cheaters from this game must be your top priority. Not just banned because they have ways to unban themselves. Their accounts must be DELETED, removed from existence. Until this is done I don't know anyone who will be spending a dime on this game and I can't recommend it to anyone.

We don’t want to hear about you guys working on the next AGE of the game. All your resources should be being put into fixing the game first. This Oil boom update just made many of us even more infuriated. It showed how disconnected your team is about the current state of the game.

Secondly The cost of time and resources needed to upgrade all your buildings and troops is far too much. Look at this link for detailed info. https://www.reddit.com/r/Dominations/comments/396z1x/a_comparison_of_how_much_more_things_cost_in/

I’ve been playing this game a couple months and I’m in the Medieval Age. The way things are right now If i keep playing I probably won’t see the Industrial Age until Christmas. So how can you get people excited about new AGES when many players won’t even see these ages for several months? You should be drastically cutting down the time and resources needed to upgrade. The Farms and Caravans should from Level 6 on up be increasing at least 500 per level not 130. And even more so later on. And the time waits are worse.

If it hasn't been said enough times, the Nations are not balanced. The English and French particularly are very week. 90% people I see are Romans or Japanese. You should make the other nations stronger to put more variety in the game.

Matchmaking needs work. Among other things mentioned in this thread, Medieval players should not be getting attacked by enlightenment players. How can you possibly defend against armies 2 ages ahead of you? There should be a limit of not being able to attack players more than ONE Age from you. So if you are in Gunpowder Age you can attack Medieval and Enlightenment players, not Classical players.

To summarize what’s needed.
  1. Ban cheaters and delete their accounts.
  2. Fix AI and other bugs
  3. Improve customer service.
  4. Reduce the resource and time required for updates
  5. Increase output for Caravans and Farms
  6. Fix nation balance.
  7. Fix matchmaking.
I hope your company takes these issues seriously because you potentially have a great game here.
 

MadFury

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Apr 7, 2015
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297
I see some of the criticism seems harsh. However at multiple times it has been a very frustrating experience being an avid player of this game. If it wasn't such a good game I'm sure many more people would not have stuck around. With that said the main change I'd like to see is 1) a fix for this new A.I. which completely rendered my troops ineffective. This is the most pressing issue for me, because in spite of every thing else it makes the game very hard to play. And has the majorly of my clan members at lower levels frustrated or quitting.
 

WillyP

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Jun 9, 2015
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Its not that I lose all my troops to classical age its just after the update I lose a lot more. Like i said earlier I think this game is fun with constant attacking and after the oil boom update things are at more of a standstill. I was only attacked once today and I have lots of juicy resources for the taking! Pre-update I know I would have been attacked nonstop until I hit a peace treaty and thats the way I think it should be. But I do love this game and think the developers are good and do care. The last update was a big disappointment to me in terms of rebalancing but I think with a few updates in the right direction this game will stay my favorite
 

ToxicNegativity

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Jun 11, 2015
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I am genuinely trying to give constructive criticism here, but is there not a SINGLE person working there that realizes that 99% of the rage in these forums is caused by the fact that you don't GIVE any feedback to us????? If there was meaningful feedback for us you wouldn't have to keep reading the same complaints from us OVER AND OVER. PS I'm glad that someone seems to be dealing with cheaters finally... Not all of them but at least a few. Too bad we don't know if it's benevolent hackers deleting their accounts, or the company.
 

Storm Wind

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May 9, 2015
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really, you want fix bugs ?

i believe it, 8 days since last update and we didn't see nothing for now.
before that we didn't see nothing for 1 month !!

i don't care about your fix anymore.
 

Daimyo Nakamura

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Apr 6, 2015
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46
I agree with the AI for this update... It really gets on my nerf that my lancers love hugging walls. I'm fine with the infantry's range nerf, but just not the AI (their offensive logic is shocking potentially qualify to be braindead). My Ashigarus chasing enemy units like 3yo kid trying to catch butterflies... Also surprisingly some units would just stand there and wait get hit to react during the battle.
Personally what I'am truly concerned at the moment is that some player's got kicked from the alliance and never able to join any other alliance. The message will always display "Already a member of an Alliance".
I was a leader of my own created alliance, until I got kicked and never able to re-join or re-create. Now I have search all around the forum to find some answers. And there people also have these issue.

https://forum.nexonm.com/forum/nexo...435-medals-reseted-kicked-off-my-own-alliance

https://forum.nexonm.com/forum/nexo...n-u-have-lost-5-member-from-lebanon-dynasty👌🏻

https://forum.nexonm.com/forum/nexo...ls-and-can-t-join-the-alliance-please-help-me

Now some players have mention that this is a punishment for cheating, I support fairplay and I even bought the starter pack when I reached Gunpowder Age and there are other innocent players who also recently joined this game joined an alliance and got this issue/bug immediately. Hence I take this is a issue must be fix.
BHG should prioritise of fixing the game exploits, bugs and game security. I understand this is may be difficult and time consuming to fix. But like other players have said. Constant feedback and communication to let us know the progress regularly doesn't matter good or bad news.

I have contact Costumer Support two days and haven't heard anything from them. Hopefully you guys can understand the player's concerns. Most comments about your company (NEXON) and BHG seems harsh and well... Clearly very upset with your staffs and company. But this shows that player really care about this game and constantly remind you guys to help to make this game even more awesome.

So I thank you for opening this thread DomiNationsVigiles.

PS take other's negative comments to understand and improve the customer service and know that all of us rather hear the bad news than you guys being silent about it.
 

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